EMILY MARKS

Ensured compliance with laws and regulations governing procurement activities.

• Reviewed inventory levels to maintain optimal stock without overstocking or understocking.
• Assembled promotional displays in retail environments to enhance product visibility.
• Supported merchandisers by stocking, rotating products on shelves, and organizing backstock.

• Identified opportunities for cost savings and revenue growth through financial performance monitoring.
• Enforced safety regulations and ensured compliance with sanitation practices across all employees.
• Maintained accurate liquor inventory records and tracked purchases for effective budgeting.
• Resolved customer complaints regarding food and beverage quality in a timely manner.
• Managed orders and supplies of alcoholic beverages, glassware, garnishes, and other essentials.
• Oversaw daily operations, including opening/closing duties, employee scheduling, cash handling, and payroll processing.

Oversaw daily store operations, including opening and closing procedures for efficiency.

• Managed 25 grocery clerks to ensure timely completion of all assigned duties.
• Developed and implemented policies to enhance customer satisfaction and service quality.
• Monitored inventory levels, ordering merchandise to maintain optimal stock levels.
• Organized promotional displays to maximize sales opportunities and attract customers.
• Resolved customer complaints professionally to ensure a positive shopping experience.
• Assisted customers with product selection, enhancing overall service delivery.

• Ensured customer satisfaction through knowledgeable assistance with product selection and returns.
• Provided feedback to store leadership regarding employee performance issues or opportunities for improvement.
• Oversaw cash handling activities, including register reconciliation and end-of-day procedures.
• Reviewed store pricing regularly to maintain competitiveness within local market.
• Implemented operational procedures to enhance efficiency of sales floor activities.
• Assisted Store Manager in developing promotional campaigns to increase foot traffic.
• Resolved customer complaints promptly while upholding professionalism and service standards.
• Trained new employees on cash register operations and customer service protocols.
• Supervised daily sales floor operations, ensuring compliance with company policies.

• Coordinated daily delivery schedules for fresh ingredients, ensuring timely supply from vendors.
• Maintained accurate inventory records and ordered necessary supplies to prevent shortages.
• Resolved customer complaints efficiently to maintain high levels of satisfaction.
• Trained employees on effective customer service techniques and procedures.
• Assisted General Manager with training, scheduling, and supervision of food service staff.
• Reviewed vendor invoices for accuracy before processing payments.
• Managed cash registers during peak hours to ensure transaction precision.
• Oversaw regular maintenance and servicing of kitchen equipment to ensure optimal performance.