Emily Marroquin
Oakland,CA
Summary
Resourceful professional with a diverse background in childcare and office support. Skilled in team collaboration and conflict resolution, contributing to seamless household management and enhanced customer experiences. Committed to ensuring efficient operations and exceptional service.
Overview
8
8
years of professional experience
Work History
Childcare Provider/Household Manager
Nanny Services
Oakland, California
10.2020 - Current
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Managed daily household operations, ensuring smooth functioning and organization.
- Oversaw inventory management of household supplies and groceries.
- Communicated effectively with family members to address needs and concerns.
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Negotiated contracts with new service providers when needed for various household needs.
Office Support Assistant
Camila Narainsamy
Oakland, California
01.2022 - 04.2024
- Managed office communications and correspondence efficiently.
- Assisted in scheduling meetings and organizing calendars for team members.
- Maintained office supplies inventory and ordered when necessary.
- Responded to inquiries promptly, providing excellent customer service support.
- Provided general administrative and clerical support including filing, photocopying, scanning and faxing documents.
- Answered incoming calls, responded to inquiries and directed calls to appropriate personnel.
- Maintained positive working relationship with fellow staff and management.
Retail Sales Associate
TJX Companies
Moraga, California
08.2017 - 10.2020
- Assisted customers in locating products and answering inquiries.
- Organized merchandise displays to enhance product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Maintained cleanliness and orderliness of sales floor and stockroom areas.
- Collaborated with team members to restock shelves promptly.
- Provided excellent customer service to foster positive shopping experiences.
- Handled returns and exchanges efficiently according to company policies.
- Participated in inventory management and cycle counts regularly.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Education
Bachelor Of Arts (BA) - English
California State University, East Bay
Hayward, CA12-2026
Campolindo High School
Moraga, CA06-2018
Skills
- Effective communication
- Customer service
- Conflict resolution
- Team collaboration
- Visual merchandising
- Inventory management
- Recordkeeping requirements
- Multilingual abilities
- Multitasker
- Emotional intelligence
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Office Support Assistant
Camila Narainsamy
01.2022 - 04.2024
Childcare Provider/Household Manager
Nanny Services
10.2020 - Current
Retail Sales Associate
TJX Companies
08.2017 - 10.2020
Bachelor Of Arts (BA) - English
California State University, East Bay
Campolindo High School