Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Interests
Timeline
Server

Emily Marsh

Customer service officer
Griffith,IN

Summary

Dynamic Community Service Officer at Burnham Police Department with proven expertise in report writing and community engagement. Recognized for exceptional problem-solving skills and a strong ability to foster relationships, ensuring safety and support for individuals in need. Committed to maintaining high standards of service and effective communication in all interactions.

Overview

10
10
years of professional experience

Work History

Community Service Officer

Burnham Police Department
Chicago, IL
05.2024 - Current
  • When an Individual that has had their car impounded they come in to see me. I help with the paperwork to release their vehicles.
  • When an individual has been arrested I monitor them to make sure they are safe and if they need anything.
  • I monitor the non emergency line and relay information to the officers.

Server

Rosatis
Schererville, IN
04.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Live-Out Nanny

Multiple Families
01.2015 - 08.2024
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
  • Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.

Site Coordinator

Adventure Club
Schererville, IN
06.2023 - 05.2024
  • Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
  • Over scene the children were safe and had the help they needed to complete their assignments.
  • Over scene projects like a science fair, and art show, plus the kids participated in a olympics all put on by the adventure club.
  • Was in charge of making sure parents received their bills and also informed them of their childs progress for the day

Sales Associate

Kohls Department Store
Highland, IN
09.2019 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Drive-Thru Cashier

Panera Bread
Schererville, IN
02.2017 - 09.2019
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Education

No Degree - Criminal Justice

South Suburban College of Cook County
South Holland, IL

No Degree - Psychology

Purdue Northwest
Hammond, IN

Bachelor of Science - Justice Studies

Grand Canyon University
Phoenix, AZ
08-2025

Skills

  • Report writing
  • Community engagement
  • Physical fit
  • Cultural sensitivity
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Risk and needs assessments
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Active listening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Full Professional

Interests

Nascar

Timeline

Community Service Officer

Burnham Police Department
05.2024 - Current

Site Coordinator

Adventure Club
06.2023 - 05.2024

Server

Rosatis
04.2022 - Current

Sales Associate

Kohls Department Store
09.2019 - 07.2021

Drive-Thru Cashier

Panera Bread
02.2017 - 09.2019

Live-Out Nanny

Multiple Families
01.2015 - 08.2024

No Degree - Criminal Justice

South Suburban College of Cook County

No Degree - Psychology

Purdue Northwest

Bachelor of Science - Justice Studies

Grand Canyon University