Emily Marshall
Saint Louis,MO
Summary
Proactive and dedicated Front Desk Receptionist, Home Health Aide, and Sales Associate with extensive experience in customer service and patient care. Skilled in administrative support and Emergency Medical Technology. Bringing strong problem-solving abilities, quick thinking, and effective communication to advance in a dynamic role. Organized and dependable candidate successful at managing multiple priorities with a positive and compassionate attitude. Hardworking and passionate job seeker with willingness to meet team goals and ensure highest quality level of patient care.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Finney's MMA. MMA, Kickboxing, Boxing, & Jiu-Jitsu
2021.03 - Current
- Scheduled, coordinated, and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected monthly deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Helped prepare reports and presentations for internal related use.
- Resolved customer problems and complaints quickly.
Home Health Aide
Elite Home Health Care
2022.12 - 2023.06
- Helped patient maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Helped client with managed home care, ensuring efficacy of care plan by monitoring health status.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry, linen changes, sweeping, vacuuming, and mopping to ensure a clean and organized living space for my patient.
- Improved patient well-being by providing compassionate and attentive personal care during patient's last moments of life.
Sales Associate
Straub's Fine Groceries
2018.08 - 2020.08
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Biology
Saint Louis University
St Louis, MO05.2025
Emergency Medical Technology
Saint Louis Community College
St Louis, MO05.2024
High School Diploma -
Clayton High School
Clayton, MO05.2020
Skills
- CPR/AED and BLS certified
- Recording and monitoring vital signs
- Patient care
- Wide variety of medical knowledge in in stage cancer, cardiac health issues, and brain surgery and seizure patients
- First aid and safety
- Works well individually and with others
- Empathetic
- Time Management
- Problem solving
- Effective written and verbal communication
- Maintains composure in high stress environments
References
Captain Luke Holestine, RN, EMT-P
(314) 660-1978
Metro West Fire and Mercy West Emergency Department
Kozue Schulte, RN, BSN
(314) 283-4147
RN Washington University
Kelly Hogan
(314) 374-1984
Current manager at Finney's MMA
Timeline
Home Health Aide
Elite Home Health Care
2022.12 - 2023.06
Front Desk Receptionist
Finney's MMA. MMA, Kickboxing, Boxing, & Jiu-Jitsu
2021.03 - Current
Sales Associate
Straub's Fine Groceries
2018.08 - 2020.08
Bachelor of Science - Biology
Saint Louis University
Emergency Medical Technology
Saint Louis Community College
High School Diploma -
Clayton High School
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