Orrin Lancaster
Kingman,AZ
Summary
Leader and Owner/Lead Instructor at Carlson Gracie Brazilian Jiu Jitsu and Kickboxing, adept in small business operations and customer relations. Excelled in relationship building and team oversight, ensuring a supportive and efficient environment.
Overview
11
11
years of professional experience
Work History
Owner/Lead Instructor
Carlson Gracie Brazilian Jiu Jitsu and Kickboxing
2015.02 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring team members completed all tasks accurately and efficiently.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Fitness Director
Anytime Fitness
2013.05 - 2017.12
- Established partnerships with local health providers to offer additional wellness services, such as physical therapy or nutrition counseling, further enhancing membership's value.
- Continually assessed risk factors related to facility usage and implemented safety measures accordingly to minimize injuries or accidents among members and staff.
- Enhanced overall gym experience by consistently maintaining a clean, organized, and safe workout environment.
Education
No Degree - Liberal Arts And General Studies
Mohave Community College
Kingman, AZ12.2024
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Team Oversight
- Time Management
Brazilian jiu jitsu 1st dagree Black Belt
20 years of experience, world ranked several years.
Timeline
Owner/Lead Instructor
Carlson Gracie Brazilian Jiu Jitsu and Kickboxing
2015.02 - Current
Fitness Director
Anytime Fitness
2013.05 - 2017.12
No Degree - Liberal Arts And General Studies
Mohave Community College
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