Emily Martin
Chico,California
Summary
As a Public Safety Dispatcher, I bring a strong foundation in data accuracy, confidentiality, and multi-system coordination. My experience managing sensitive information and providing high-quality administrative support has prepared me to contribute effectively to a student-centered academic environment.
Overview
15
15
years of professional experience
Work History
Public Safety Dispatcher II
Butte County Sheriff's Office
Oroville, California
02.2012 - Current
- Responsible for answering, analyzing, and documenting 911 calls, as well as emergency and business line calls from citizens and other law enforcement agencies.
- Maintain detailed, accurate incident reports using computer-aided dispatch systems.
- Manage confidential records in compliance with legal and privacy standards.
- Handle simultaneous administrative tasks, including call intake, data entry, and coordination.
- Act as a Communications Training Officer, assigned to train new dispatchers.
- Member of the Tactical Dispatch Team, regularly deploying with the SWAT team in the field.
Intake Worker
Community Action Agency of Butte County, Inc.
Oroville, CA
03.2011 - 02.2012
- Developed and implemented intake procedures to streamline claims processing under the direction of the Housing and Community Development Director.
Facility Manger
Youth for Change
Paradise, California
06.2010 - 03.2011
- Served as a team member in a Level 12 residential treatment program, supporting emotionally disturbed teens in a structured group home environment.
Education
Bachelor of Arts - Liberal Studies
Sonoma State University
Rohnert Park, CA05-2010
Skills
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Data entry
- Records management
- Typing proficiency
- Multitasking efficiency
- Computer literacy
- Information tracking
Volunteer Experience
Sorority Advisor
Alpha Delta Pi – Chico State University
2011 – Present
- Advise and mentor collegiate chapter leadership on organizational development, academic achievement, event planning, and risk management.
- Serve as a liaison between chapter members and international organization leadership.
- Support the chapter in maintaining compliance with university policies, sorority standards, and local regulations.
- Facilitate leadership training, officer transitions, and strategic planning for chapter success.
- Received the Mary Esther Hedley Van Akin Advisor of the Year Award, June 2024
Team Member
Butte County Critical Incident Stress Management – Butte County Wellness
2015 – Present
- Trained in crisis response and peer support.
- Function as a member of a team that facilitates Critical Incident Stress Debriefings to help members of law enforcement process traumatic events.
Timeline
Public Safety Dispatcher II
Butte County Sheriff's Office
02.2012 - Current
Intake Worker
Community Action Agency of Butte County, Inc.
03.2011 - 02.2012
Facility Manger
Youth for Change
06.2010 - 03.2011
Bachelor of Arts - Liberal Studies
Sonoma State University
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