Summary
Overview
Work History
Education
Skills
Timeline
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Emily Martinez

Allentown,PA

Summary

Articulate and reliable customer service associate driven to succeed. Strategic planning and client relationship management expert.

Self-motivated and dependable while achieving high performance with strong ability to communicate effectively with technology, executive,business audiences and problem revolutionist able to work effectively and productively with diverse customers and individual needs.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walmart
Trexerlertown, PA
03.2017 - 07.2018
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Helped customers select products that best fit their personal needs.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Processed and issued money orders for customers.
  • Answering phone calls to help assist the customers and answer any of there questions
  • Managed quality communication, customer support and product representation for each client.
  • Offered direction and gave constructive feedback to motivate team members.

Education

High School Diploma -

William Allen High School
Allentown, PA

Skills

  • Strong communication
  • Flexible schedule
  • Bilingual
  • Dependable and reliable
  • Active listening skills
  • Friendly and engaging personality
  • Organized
  • Excellent multitasking
  • Sharp problem solver
  • Adaptable
  • Quick Learner
  • Able to Build Relationships
  • Responsible
  • Able to Operate Under Pressure

Timeline

Customer Service Associate

Walmart
03.2017 - 07.2018

High School Diploma -

William Allen High School
Emily Martinez