EMILY MATIAS
Orlando,USA
Summary
Detail-oriented Data Sciences student with strong communication skills and multilingual proficiency. Experience as a Leasing Intern includes managing multiple tasks, meeting deadlines, and contributing to team objectives. Familiarity with Microsoft Office, Google Suite, and CRMs like Entrata enhances ability to support diverse projects.
Overview
2
2
years of professional experience
Work History
Leasing Intern
Cardinal Group Companies
10.2024 - Current
- Facilitated leasing process, contributing to occupancy rates and revenue growth.
- Resolved tenant concerns promptly and coordinated with management for issue escalation.
- Contributed to positive tenant relations, fostering a welcoming community atmosphere within the property.
- Educated prospective residents on available unit features, amenities offered at the property, as well as neighborhood attractions for added value during tours.
- Assisted staff with daily administrative tasks to streamline operations., alleviating workload and improving team efficiency.
Sales Associate
7-Eleven
Orlando, FL
08.2023 - 11.2023
- Cultivated customer relationships, fostering loyalty and encouraging repeat business.
- Assisted customers who did not speak English using my fluency in Spanish and Portuguese.
- Handled cash transactions efficiently while adhering to company cash handling policies, maintaining accuracy in all financial exchanges.
- Maintained calm demeanor while effectively resolving issues in high-stress situations.
- Organized racks and shelves to enhance visual appeal, engage customers, and promote merchandise.
Education
Bachelor - Data Sciences
University of Central Florida
Orlando, FLDiploma - International Baccalaureate
Ridgeview High School
Orange Park, FLSkills
- Tech-savvy
- Multi-tasking
- Sales strategies
- Leasing processes
- Multilingual communication
- Professionalism and etiquette
- Google Suite/Microsoft Office
- Customer engagement
- Event organization
- Conflict resolution
- Quick learner
Languages
Portuguese
Native/ Bilingual
Spanish
Full Professional
Timeline
Leasing Intern
Cardinal Group Companies
10.2024 - Current
Sales Associate
7-Eleven
08.2023 - 11.2023
Bachelor - Data Sciences
University of Central Florida
Diploma - International Baccalaureate
Ridgeview High School