Emily McGlone
Chelsea,AL
Summary
At Village Tavern, I excelled as an Administrative Assistant, enhancing office efficiency and customer satisfaction through expert management of data and proactive problem-solving. My blend of organizational skills and a friendly, positive attitude fostered a cohesive, productive workplace. Achieved significant improvements in document processing accuracy and inventory control, demonstrating a steadfast commitment to excellence and teamwork.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Village Tavern
09.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
Assistant Manager
Chipotle Restaurant
Birmingham, AL
07.2019 - 09.2021
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Assistant General Manager
Moe’s Southwest Grill
Birmingham, AL
05.2012 - 09.2018
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
GED - High School Graduate
Day Spring Academy
Springville AL05.2010
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Flexible and Adaptable
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Timeline
Administrative Assistant
Village Tavern
09.2021 - Current
Assistant Manager
Chipotle Restaurant
07.2019 - 09.2021
Assistant General Manager
Moe’s Southwest Grill
05.2012 - 09.2018
GED - High School Graduate
Day Spring Academy
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