Emily McGowen

Conducted individual and team reviews of client carrier payments.

Stay informed about changes in auditing regulations.

Handled return premiums from insurance providers.

Maintained exceptional service quality by working directly with account managers.

Oversaw and handled region-focused email inquiries through Microsoft applications.

Obtained necessary documents from the carrier such as statements and invoices.

Gained comprehensive knowledge of fundamental accounting principles.

• As a staff accountant, I post payables, reconcile payments, review bank details, interact with vendors, correspond with colleagues and partners, and generate trial balance reports
• I also manage cash applications by reconciling client payments and distributing agency bill invoice payments to our agency partners, ensuring that all financial transactions are processed accurately and efficiently in line with our organization's standards
• I manage vendor payables, interagency transfers, and cash concentrations
• I also train new team members on the vendor payable process, from creating activities to making payments via check, epay, ACH, or wire as well as how to perform research and contact vendors for information on undetermined vouchers payable

• I possess extensive experience in validating bank details, generating comprehensive cash reports, and executing month-end closing tasks
• My proficiency in Blackline and GL/Solomon enables me to efficiently research and rectify any discrepancies that may hinder account tie-outs
• I am adept at multitasking even under demanding circumstances, adeptly prioritizing tasks and delegating responsibilities to the appropriate supervisors

• I have experience in reconciling accounts payable and disbursing funds using various methods
• I am proficient in researching and resolving issues related to uncollected debts and ensuring that accounts are well-organized
• I possess a high level of proficiency in cash application processes across different platforms, and I use Microsoft Excel and Outlook for effective communication
• Additionally, I am skilled in creating spreadsheets to locate variances and reconcile accounts with precision

• In my previous position, I provided exceptional patient care while utilizing various communication channels, including phone, email, and text, to connect with patients, doctors, and insurance companies
• My responsibilities included managing insurance filings, processing payments, managing collections, and generating daily reports
• I also facilitated financial closes and conducted comprehensive training sessions for my colleagues

• As a valued member of the team, my primary focus is to provide patients with the highest level of care and comfort
• To achieve this, I perform a variety of tasks such as scheduling appointments via phone or email, verifying insurance coverage, processing payments, and ensuring timely delivery of lab work
• Collaboration with physicians is also essential, as we work together to prioritize patient satisfaction and deliver exceptional care

• Worked as a team member to provide the best quality and fastest turnaround rate to external life insurance agents affiliated with Gerber Life Insurance
• Actively used excel spreadsheets to reference quality and quantity worked each day and appoint agents in specific states
• Proficient in Outlook emailing and Skype for business
• Proficient in phone conversations with agents and online agents
• Referenced agents background reports, Life insurance licenses and ID/SSC

• Worked as a team member to provide the best customer/client relationship
• Clients were the most essential part of our processing
• Part of our processing included receiving an application requesting utility assistance, data entry, sending missing information/denial letters via mail and email, and completing an application to the finish
• Actively spoke with vendors and clients in a respectful, proper manner to maintain a strong relationship

• Worked As a Team Member to Provide patients the Fastest, Quality Care
• Patients Were, and Are, Put First and Made Top Priority
• Keeping Patient Information Secure and Safe is a priority
• Patients who were presented with lab work, appointments, X-rays, and emergency room visits were given firsthand respect in a timely and orderly manner
• Received and Processed Cash and Credit Payments for any Billing on a Procedure or Emergency Room Visit