Summary
Overview
Work History
Education
Skills
Timeline
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Emily McMullin

Pocahontas,AR

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Waitress

Dons Steakhouse
10.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Associate of Science - Physical Therapist Assistance

Arkansas State University
State University, AR
05.2024

Associate of Arts -

Black River Technical College
Pocahontas, AR
12.2022

GED -

Pocahontas High School
Pocahontas, AR
05.2021

Skills

  • Supply Restocking
  • Dining Customer Service
  • Accurate Money Handling
  • Food and Beverage Pairings
  • Cash Handling
  • Table Bussing
  • Food Running
  • Safety and Sanitation
  • Complaint Resolution
  • Waiting Tables
  • Accuracy and Efficiency

Timeline

Waitress

Dons Steakhouse
10.2019 - Current

Associate of Science - Physical Therapist Assistance

Arkansas State University

Associate of Arts -

Black River Technical College

GED -

Pocahontas High School

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Emily McMullin