Emily Mejia
Tucson,AZ
Summary
Detail-oriented team player with a strong work ethic and effective communication skills. Experienced in managing front desk operations and providing exceptional customer service in diverse settings. Ready to contribute to a positive and efficient work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/CSR
Bear Canyon Pizza
Tucson, AZ
07.2025 - Current
- Welcomed and greeted guests, explained restaurant dynamics to newcomers, handled cash/card payments accurately at register, and took orders at counter using Toast POS system.
- Work as an expo and food runner, double check all food for their proper toppings, dressings, and food items. Communicate with kitchen staff to ensure all food being sent out is correct.
- Answer phones, respond to any questions, take To-Go orders, and set up any inquiries about reservations.
- Maintained clean and friendly lobby environment by bussing tables, wiping down booths, and restocking pizza boxes.
Front Desk Intern
Rosalinda Rachel Aesthetics LLC
Tucson, AZ
07.2022 - Current
- Greeted clients warmly and managed front desk operations effectively.
- Organized paperwork, including filing documents and updating guest profiles.
- Managed laundry operations by sorting, washing, and drying linens to ensure cleanliness for guest rooms., maintaining cleanliness, and turning over the room for the next appointment.
Server/Hostess
The Pedaler's Pub
Bentonville, AR
07.2023 - 08.2024
- Hosted guests by welcoming and seating them at appropriate tables and bar seating, bussing tables, wiping down booths, and communicating issues to servers, kitchen staff, and managers.
- Greeting guests at tables, take and memorize orders, and enter them into a Toast POS handheld for transmittal to kitchen staff
- Informed guests about daily food and bar specials, enhancing their dining experience.
- Ensured proper preparation of food and menu items before serving, delivering all food and drink orders promptly.
- Keep a good form of communication going with all bar, kitchen staff, host staff, and managers and have the ability to work in a fast-paced environment to provide a pleasant experience for all guests
Hostess
El Corral
Tucson, AZ
03.2023 - 07.2023
- Greeted each new arrival with a smile, confirmed reservations, seated guests, and handed out menus to maintain quality of service. Assisted servers during busy periods.
- Maintained a clean, welcoming environment by setting up dining areas for guests and reservations.
- Recorded detailed customer orders for To-Go meals, accurately assembled orders as requested, and processed payments.
- Answering phone calls and responding to inquiries
Education
High School Diploma -
Vail Academy And High School
05-2022
Some College (No Degree) - Creative Writing
The University of Arizona
Skills
- Customer service
- Cash handling
- Effective communication
- Attention to detail
- Team collaboration
- Hostess support
- Strong work ethic
- Point of sale (POS) system operations
Certification
Teeth Whitening Certification
Timeline
Server/CSR
Bear Canyon Pizza
07.2025 - Current
Server/Hostess
The Pedaler's Pub
07.2023 - 08.2024
Hostess
El Corral
03.2023 - 07.2023
Front Desk Intern
Rosalinda Rachel Aesthetics LLC
07.2022 - Current
High School Diploma -
Vail Academy And High School
Some College (No Degree) - Creative Writing
The University of Arizona