Emily Mendoza
Phoenix,AZ
Summary
I offer knowledgeable server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Possess specialized skills in meal preparation, kitchen sanitation, and inventory management. Excel at teamwork, adaptability, and communication, ensuring smooth kitchen operations and quality food service.Dedicated employee with strengths in customer service, sales and promotion strategies.
Overview
2
2
years of professional experience
Work History
Hostess/Busser
Madres Brunch
Whittier, California
11.2023 - Current
- Verified reservations and wait times with customers.
- Monitored customer satisfaction levels throughout their meal experience.
- Provided excellent customer service by addressing customer needs promptly.
- Resolved any customer complaints or issues quickly and professionally.
- Checked identification of customers prior to serving alcoholic beverages.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Cashier/Cook's Assistant
Pizza Hut
El Monte, California
01.2022 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Bishop Amat High School
La Puente, CA05-2024
Skills
- Event Planning
- Food Running
- Server Support
- Customer Service
- Complaint Handling
- Item promotion
- Beverage Preparation
- Food safety understanding
- Service prioritization
- Effective Multitasking
Timeline
Hostess/Busser
Madres Brunch
11.2023 - Current
Cashier/Cook's Assistant
Pizza Hut
01.2022 - Current
High School Diploma -
Bishop Amat High School