Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Ashley Mason

Reno

Summary

Energetic professional in management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Hostess/Busser

Great Full Gardens
Sparks
06.2024 - Current
  • Greeted and seated guests, ensuring a warm and welcoming dining atmosphere
  • Assisted with table service and maintained dining area cleanliness to support efficient restaurant operations
  • Collaborated with team members to ensure timely service and a positive guest experience

Building Operations

Joe Crowley Student Union
Reno
08.2023 - Current
  • The Facility Supervisor (FS) reports directly to the Operations Manager and their designee(s). The FS is a student employee who has consistently demonstrated an outstanding aptitude for Student Union work, leadership qualities, and a high degree of responsibility and commitment.
  • They are promoted from within the team and is responsible for the operations and student employees of the Joe Crowley Student Union particularly in the absence of JCSU fullime staff.
  • A Facility Supervisor demonstrates great customer services skills and patience. They have strong verbal and written communications skills and work with a high level of professionalism. They must be organized and have the ability to solve complex problems with the aptitude to make independent and immediate decisions. They are able to learn different aspects of building operations including audiovisual technologies. They must be dependable, trustworthy and a team player with a positive attitude.

Shift Lead

Rita’s Italian Ice
Reno
04.2021 - 08.2023
  • Delivered exceptional customer service in a fast-paced retail environment
  • Managed cashier duties including accurate money counting and transaction processing
  • Performed routine cleaning and restocked inventory to maintain operational efficiency
  • Disassembled and assembled heavy machinery safely while troubleshooting technology issues
  • Trained and supervised team members, ensuring adherence to company standards and operational procedures

Education

Bachelor of Science - Psychology

University of Nevada, Reno
Reno
05-2027

Honors Diploma -

Robert McQueen High School
Reno, NV
06-2023

Skills

  • Team collaboration
  • Time management
  • Leadership skills
  • Conflict resolution
  • Customer Service Excellence
  • Cash Handling & Point-of-Sale Operations
  • Team Leadership & Training
  • Event Setup & Coordination
  • Facility Management
  • Adaptability & Problem Solving
  • Effective Communication
  • Training and development

Affiliations

  • Yearbook Editor 2021-2023
  • Lacrosse Player 2021-2023
  • Choir Mentor 2020-2023

Languages

English
Native/ Bilingual
German
Limited
Spanish
Elementary

Timeline

Hostess/Busser

Great Full Gardens
06.2024 - Current

Building Operations

Joe Crowley Student Union
08.2023 - Current

Shift Lead

Rita’s Italian Ice
04.2021 - 08.2023

Bachelor of Science - Psychology

University of Nevada, Reno

Honors Diploma -

Robert McQueen High School

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Ashley Mason