Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Mendoza

Miami

Summary

I am able to problem solve efficiently with tools that I already have.

Professional and prepared hospitality skills with strong focus on team collaboration and achieving results. Reliable and adaptable, excelling in fast-paced environments.

Experienced with front desk responsibilities. Utilizes strong communication and organizational skills. Knowledge of various office software and procedures to support facility's daily functions.

Overview

5
5
years of professional experience

Work History

Front Desk Ambassador

KW Property Management
501 West Ave. Miami Beach FL, 33139
09.2024 - Current
  • Greeted and assisted residents and guests, ensuring positive experiences at front desk.
  • Managed incoming calls and inquiries, providing accurate information promptly.
  • Coordinated resident services and amenities, enhancing community engagement.
  • Maintained a professional and welcoming environment, addressing guest inquiries and concerns promptly.

Mobile Expert

Metro by T-Mobile
3525 NW 17th Ave. Miami FL, 33142
04.2021 - 09.2024
  • Led mobile technology initiatives to enhance customer engagement and drive sales growth.
  • Analyzed market trends to identify opportunities for new mobile service offerings and competitive positioning.
  • Mentored junior team members, fostering a culture of knowledge sharing and continuous improvement.
  • Continuously updated personal skill set by staying current on industry trends, tools, and technologies relevant to mobile development expertise.

Education

Bachelor in Applied Science - Public Safety Management - CSI

Miami Dade College
Miami, FL
05-2028

Associate of Arts - Criminal Justice

Miami Dade College
Miami, FL
05-2025

Skills

  • Patience and composure
  • Oral and written communications
  • Bilingual Speaker (Spanish/ English)
  • Hospitality services
  • Microsoft office
  • Problem-solving abilities

Timeline

Front Desk Ambassador

KW Property Management
09.2024 - Current

Mobile Expert

Metro by T-Mobile
04.2021 - 09.2024

Bachelor in Applied Science - Public Safety Management - CSI

Miami Dade College

Associate of Arts - Criminal Justice

Miami Dade College