EMILY MILES
Topsham,ME
Summary
Possesses skills in problem-solving, communication, and conflict resolution, with personality that prioritizes empathy and patience. Ready to use and develop communication skills and teaching techniques in Educator role.
Overview
7
7
years of professional experience
Work History
Customer Experience Guide, Social Media Manager
Patagonia Freeport
02.2023 - Current
- Optimized company reputation through excellent problem resolution skills, resulting in positive online reviews.
- Boosted client retention with exceptional service, fostering long-lasting relationships and loyalty.
- Enhanced customer engagement through creating compelling content for Patagonia's social media platforms.
- Contributed to team success by actively participating in store event meetings, sharing ideas, and supporting Event Team Leader in their work.
- Successfully planned, budgeted, and executed staff bonding events as the staff Morale Booster.
Social Media Intern
Melbourne Main Street Nonprofit
05.2022 - 08.2022
- Edited and captured photos to be used in social media posting and event campaigns; utilizing attention to detail
- Collaborated with team to create social media content and written copy to improve organization outreach
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
Content Writing, Social Media, Email Marketing Intern
Godwin Direct
06.2021 - 08.2021
- Created original blog posts on a wide range of topics such as health, lifestyle, wellness, and food
- Assisted in creating written, video, and image content for marketing channels.
- Enhanced social media engagement by 20% through regular posting and audience interaction.
Post-Closing Operator
Title One Company
06.2018 - 08.2018
- Handled disclosure agreements and private documents with utmost confidentiality and safety
- Completed administrative processes with efficiency; all mail and documents processed within 1 business day
Education
Bachelor of Arts - Communication and Media Studies, Education Minor
Stetson University
DeLand, FL05.2022
Skills
- Exceptional communication
- Customer service
- Attention to detail
- Organizational skills
- Verbal and written communication
- Relationship building
- Social media management
- Content creation
- Positive attitude
- Energetic and enthusiastic
Leadership And Community Involvement
Served as Special Events Coordinator and Social Media Chairman for Zeta Tau Alpha sorority. Raised over $9,000 for The Neighborhood Center in DeLand, Florida. Successfully coordinated fundraising operations, campus relations, social media outreach, and event responsibilities. Managed schedule of events, tracked attendance, and assigned event roles and responsibilities. Collaborated with Greek council presidents to determine event dates, themes, activities, food, and budgets
Timeline
Customer Experience Guide, Social Media Manager
Patagonia Freeport
02.2023 - Current
Social Media Intern
Melbourne Main Street Nonprofit
05.2022 - 08.2022
Content Writing, Social Media, Email Marketing Intern
Godwin Direct
06.2021 - 08.2021
Post-Closing Operator
Title One Company
06.2018 - 08.2018
Bachelor of Arts - Communication and Media Studies, Education Minor
Stetson University
Similar Profiles
Lisa HebbringLisa Hebbring
Group Sales / Group Sales Distributor at PatagoniaGroup Sales / Group Sales Distributor at Patagonia
Celeane LightbourneCeleane Lightbourne
Berth Operator at Freeport Container Port FreeportBerth Operator at Freeport Container Port Freeport
Hector VargasHector Vargas
Safety and Security Specialst at PatagoniaSafety and Security Specialst at Patagonia