Emily Miller
West Chester,PA
Summary
Motivated and reliable professional with a strong work ethic and a proven track record of thriving in fast-paced, multitasking environments. Recognized for excellence in time management, problem-solving, and communication skills while balancing part-time employment with academic pursuits in Business Management and Human Resources, achieving Dean's List honors. Expertise in building trust-based relationships, managing complex schedules, and maintaining accuracy and professionalism across diverse settings. Eager to leverage dedication, adaptability, and a people-focused approach in a full-time human resources role to support organizational goals and drive success.
Overview
10
10
years of professional experience
Work History
Client Relationship Associate
Vanguard
Malvern, PA
09.2025 - 11.2025
- Worked in a professional office environment, collaborating daily with colleagues and a team leader to coordinate tasks for the day, share updates, and address questions or challenges promptly.
- Engaged in focused daily study sessions for licensing exams, continuously refining techniques to optimize learning outcomes.
- Applied communication tools such as Microsoft Teams and Workday to communicate and update work hours, schedules, and PTO requests, maintaining accurate records and supporting team workflow.
Server/Bartender
The Jockey Tavern
Malvern, PA
10.2022 - 05.2025
- Engaged with over 100 customers per shift, ensuring attentive service and satisfaction throughout their dining experience.
- Mastered extensive menu of over 50 items, including rotating specials and craft beverages, to deliver personalized recommendations.
- Effectively resolve customer concerns and complaints with professionalism, contributing to a 100% customer satisfaction rate and repeat business.
Child & Pet Care Provider
Self-Employed
West Chester, PA
08.2016 - Current
- Delivered dependable childcare and pet care to foster strong relationships with multiple families.
- Streamlined scheduling processes to facilitate seamless management of commitments for multiple families.
- Facilitated effective interactions by adapting to the specific routines and communication methods of each household.
- Established reliable support system for parents, fostering long-term trust-based partnerships through effective communication and consistent follow-through.
Education
Bachelor of Science - Business Management–Human Resources
West Chester University of Pennsylvania
West Chester, PA05-2025
Skills
- Time management
- Microsoft Office proficiency
- Self-motivation
- Problem solving
- Customer service
- Generative AI tools: ChatGPT, Gemini, Microsoft Copilot
Timeline
Client Relationship Associate
Vanguard
09.2025 - 11.2025
Server/Bartender
The Jockey Tavern
10.2022 - 05.2025
Child & Pet Care Provider
Self-Employed
08.2016 - Current
Bachelor of Science - Business Management–Human Resources
West Chester University of Pennsylvania