Emily Minerd

Facilitated small group instruction to enhance individualized learning experiences.

Collaborated with educators to assess student progress and adapt teaching methods accordingly.

Assisted in maintaining a positive classroom environment through effective behavior management strategies.

Supported lead teacher in implementing lesson plans and classroom activities.

Executed venipuncture and blood collection procedures per established standards, ensuring a clean, safe, organized work environment and delivering excellent customer service during patient interactions.

Collected blood samples with precision, adhering to strict safety and quality protocols.

Maintained accurate patient records using electronic health record systems to ensure data integrity.

Trained junior phlebotomists on proper venipuncture techniques and safety procedures.

Picked ordered items from storage shelves using barcodes and serial numbers, ensuring high pulling accuracy.

Operated warehouse equipment to efficiently pick and prepare customer orders

Ensured accuracy in order fulfillment by conducting quality checks before dispatch

Maintained organized inventory through systematic stock rotation and replenishment

Assisted customers in selecting items that met their individual needs and preferences. Accurately picks items in customers' orders, packs items in bags, and prepares bags for handoff to couriers to maintain a high level of customer service while ensuring customer satisfaction.

Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control. Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees. Resolved customer complaints in a professional manner to maintain positive relationships with guests.

Managed daily operations of coffee shop, including scheduling staff and ordering supplies. Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction. Oversaw all employee training programs related to coffee preparation, customer service, and store policies.