Emily Montclair
Chicago,IL
Summary
Innovative, self-starting, and forward-thinking Director, always looking to pivot problems into solutions. Holds (9) years of experience in business management, sales, marketing, project management, recruitment & talent acquisition, and human resource management in fast-paced and high pressured environments.
A cross-functional team player, that initiates company growth by "going above and beyond" expectations in supporting key initiatives, projects, teams, and going the extra mile. Willingness to take on added responsibilities and challenging objectives to help support key business initiatives that impact company success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Studio Director
Chicago Performing Arts
06.2023 - 11.2023
- Project Manager for development of curriculums, marketing proposals, graduation events, sales proposals, and B2B partnership development planning.
- Scaled company revenue growth by 30% percent and increased closing success rate by 50-75% percent with tracked and measured KPI's and metric based goals.
- Targeted potential clients via market analysis and research, community outreach, sourcing programs, & referrals.
- Analyzed website traffic data using Google Analytics to improve user experience for increased online visibility, utilized Google Ad Words, Google Trends, Ad-hoc analysis, demographic based market research, and tracked ROA's, ROI's and Ad Spend.
- Managed Digital Marketing & Social Media channels such as Meta, Facebook, Instagram, Twitter (X), and TikTok.
- Curated and created original content using Canva, Adobe Photoshop, and InDesign, etc.
- Conducted market research to identify target audiences and optimize marketing efforts for social media channels, and digital advertising by using organic marketing, & original content creation.
- Optimized sales operations by streamlining processes, implementing CRM systems such as Salesforce, and developed comprehensive training programs for new hires, clients, and coaches.
- Managed HR responsibilities such as budgets, expenses, P&L, staff development & assignments, hiring, employee evaluations, and work schedules/priorities.
Event Coordinator (Non-Profit)
Rise Against Hunger
11.2022 - 09.2023
- Secured new volunteers, funding, donations, sponsors, partnerships, and creating brand-awareness in non-profit sector.
- Managed on-site event planning, operations and logistics; executed events day-of; and supervised meal packaging events for government, corporate, education, non-profit, and faith based companies.
- Contributed to creation of compelling original content for company social media to attract new partners and sponsors.
- Cultivated relationships with partners, sponsors, and event attendees that resulted in positive fundraising efforts, and additional sponsorships, and partnerships.
Studio Director
Casting Call
06.2021 - 01.2022
- Streamlined sales by $30-60k additionally per week, by maximizing on fostering client relationships, resulting in above 50% retention rate.
- Designed & remodeled data management system, created company business system, created employee manuals, and designed platform for client data integration to automatic internal system marketing.
- Oversaw SEO, PPC, Ad-Hoc Analysis, and conducted in-depth analysis of campaign performance and researched current and emerging marketing trends.
- Used Asana, Monday.com and Google for tracking and organizing various projects, tracking client progression, sales initiatives, market research and data.
- Optimized landing pages to increase conversion rates using A/B testing techniques.
- Drafted daily updates & weekly e-newsletters to subscribers and set up campaigns in MailChimp.
- Utilized both original content and user-generated content that effectively increased brand awareness, showcased positive customer experiences, and enhanced brand credibility.
- Enhanced online presence with innovative marketing strategies and boosted brand awareness by creating and scheduling engaging content tailored to specific target audiences.
- Revised and created new company curriculums, trainings, and programs to cross-sell on additional opportunities, increase client retention, and maximize success rate.
- Monitored HR process of recruiting, hiring, training, coaching, mentoring, staff retention, and created company employee manuals, and training modules.
Sr. Account Director
John Robert Powers
02.2020 - 08.2020
- Used CRM software to track sales life-cycle via Salesforce.
- Grew sales revenue by 40% by maximizing on client relationship, reworking leads, data and market research, lead generation and using KPI's and metrics to track of sales initiatives.
- Key Account Manager for multiple clients being main point of contact for client support, development scheduling, billing management, and additional service enrollments.
- Used client relationships as opportunities to upsell on additional services leading to 35% increased retention rate, and used AirTable, and Microsoft Office to track sales.
- Increased brand awareness by maximizing on client relationships, encouraging reviews and testimonials, and focusing on social media awareness via Instagram, and Facebook.
- Recruited potential talent by cold calling, contacting referrals and maximizing time by focusing on in-bound leads.
- Performed telecommunications, booking, scheduling appointments, travel, auditioning, sales management, tracking sales data, billing, & closing clients.
Education
Bachelor of Science - Computer And Information Sciences
College of DuPage
Glen Ellyn, IL05.2026
Associate of Applied Science - Entertainment Business
SAE Institute of Technology
Chicago, IL04.2020
Skills
- Key Account Management
- Business Development
- Salesforce & Microsoft365
- CRM & Project Management Software
- Asana, Mondaycom, AirTable, BaseCamp, Microsoft Office Suite
- Media Buying, PPC, SEO Optimization, ROAS, ROI's, KPIs, Ad-hoc analysis, & Data Analytics
- Google Ads Manager
- Digital Content Creation, Marketing & Advertising, & Creator Campaigns
- Organic Marketing, Google Ads, Google Trends, Meta, Hootsuite, Instagram, Twitter, TikTok, MailChimp
- Adobe Creative Suite, Adobe Photoshop & Canva
- Sales Forecasting & Revenue Growth
- Key Performance Indicators & Metrics
- Human Resources Management
Certification
- HootSuite Social Media Certified
- MasterTour Certified
- Microsoft Office Specialist Certification
- Meta Social Media Marketing Certification
Timeline
Studio Director
Chicago Performing Arts
06.2023 - 11.2023
Event Coordinator (Non-Profit)
Rise Against Hunger
11.2022 - 09.2023
Studio Director
Casting Call
06.2021 - 01.2022
Sr. Account Director
John Robert Powers
02.2020 - 08.2020
Bachelor of Science - Computer And Information Sciences
College of DuPage
Associate of Applied Science - Entertainment Business
SAE Institute of Technology
- HootSuite Social Media Certified
- MasterTour Certified
- Microsoft Office Specialist Certification
- Meta Social Media Marketing Certification
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