Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Moreno

Highschool Diploma
Joliet,IL

Summary

Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier/floor sales position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Cashiering Team Lead

Martinez Grocery's
Joliet, IL
04.2021 - 08.2022
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on register use, merchandising, and customer service.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Received and processed customer payments.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Cashier

Party City
Mokena, IL
08.2020 - 10.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

Joliet Central High School
Joliet
08.2018 - 05.2022

Skills

Store opening/closing procedures

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Timeline

Cashiering Team Lead

Martinez Grocery's
04.2021 - 08.2022

Cashier

Party City
08.2020 - 10.2020

High School Diploma -

Joliet Central High School
08.2018 - 05.2022

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Emily MorenoHighschool Diploma