

Dynamic Credit & Fraud Analyst with proven expertise at AES Indiana in risk assessment and regulatory compliance. Enhanced team capabilities through training initiatives while delivering strategic credit evaluations that minimized defaults. Adept at fostering client relationships and implementing fraud prevention strategies, ensuring financial stability and operational excellence.
Credit analysis
Risk assessment
Regulatory compliance
Data evaluation
Financial documentation
Client relationships
Payment history analysis
Audit readiness
Creditworthiness evaluation
Risk mitigation strategies
Process improvement
Compliance audits
Fraud prevention
Fraud detection
Dispute resolution
Verbal and written communication
Effective communication
Transaction monitoring
Loss prevention
Telephone and email etiquette
Procedure review
Trained in software
Proficient in software
Case management
Fraud identification
Fraud patterns
Ethical standards
Account information review
Investigative techniques
Multitasking
Task prioritization
Investigation documentation
Evidence organization
Relationship building
Organizational skills
Adaptability and flexibility
Decision-making
Detail-oriented
Self motivation
Interpersonal skills
Analytical thinking
Conflict resolution
Information gathering
Goal setting
Professionalism
Interpersonal communication
Legal knowledge
Time management abilities
Continuous improvement
Adaptability
Written communication
Was a leader in guiding other employees Proficient with suggestions on how improve processes as well as being a team player willing to assist others in any situation that may arise as well as assisted others with other skills such as processing bankruptcy’s providing information to legal in order to file claims in a timely fashion! Am very proficient in handling customers with fraud issues directly and conclusively! Supported management during official inquiries from government inquiries specifically Indiana Regulatory Commission! Provided documentation needed to support them during inquiries.