Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Manager

Emily Morrow

Oneida,TN

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

5
5
years of professional experience

Work History

Manager

KFC
Oneida , TN
05.2018 - 11.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Cashier

TA
Pioneer , TN
11.2020 - 04.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Call Center Representative

Senture
London, KY
04.2020 - 05.2020
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

No Degree -

Roane State Community College
Harriman, TN

High School Diploma -

Scott High School
Huntsville, TN
05.2020

Skills

  • Corporate Law
  • Fire Safety Regulations
  • Managing Terminations
  • Actor Cueing
  • Customer Retention
  • Food Safety Guidelines
  • Guest Satisfaction

Additional Information

References:

- Isaac Morrow

(423)223-3662

Husband

-Natalie Hurst

(423)223-1930

Mother

- Dennis Crabtree

(423)627-7602

Fahter

- Rebecca Morrow

(423) 319-7906

Mother in Law

Timeline

Cashier

TA
11.2020 - 04.2021

Call Center Representative

Senture
04.2020 - 05.2020

Manager

KFC
05.2018 - 11.2022

No Degree -

Roane State Community College

High School Diploma -

Scott High School

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Emily Morrow