Emily Munoz
North Hills,CA
Summary
Enthusiastic fullfillment associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
7
7
years of professional experience
Work History
Cashier Assistant
Costco
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Ensured accurate financial records by carefully counting cash drawer at the beginning and end of each shift.
- Handled high-pressure situations with ease, effectively managing long lines during peak hours.
- Collaborated with team members to keep store clean, stocked, and visually appealing for customers.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Fullfillment Associate
Macys Department Store
07.2017 - Current
- Streamlined order processing by implementing efficient picking and packing techniques.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Strengthened supply chain efficiency by promptly reporting any discrepancies or issues to supervisors for timely resolution.
Education
High School Diploma -
Van Nuys Senior High School
06.2016
Skills
- Effective problem solver
- Relationship Building
- Adaptability
- Fluent in English and Spanish
Timeline
Cashier Assistant
Costco
07.2023 - Current
Fullfillment Associate
Macys Department Store
07.2017 - Current
High School Diploma -
Van Nuys Senior High School
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