Jose Olmos
Pomona
Summary
Shift Supervisor in a restaurant, ready for a career change in a challenging position as Bank Teller for Wells Fargo. I am a hardworking, driven individual ready to exceed sale goals and build long term relationships with customers, while delivering a positive experience through high-quality customer care.
Overview
14
14
years of professional experience
Work History
Shift Supervisor, cashier
Wahoo's Fish Tacos
2855 Pullman St. Santa Ana, CA 92705
10.2010 - Current
- Managed kitchen staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, supervising, evaluating and enforcing discipline when necessary.
- Verified proper portion sizes and consistently attained high food quality standards.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
- Created and managed budgets for operations and capital equipment.
- Ordered and received bakery products and supplies.
- Verified freshness of products upon delivery.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Handled currency and credit transactions quickly and accurately.
- Balanced cash inventory on a daily basis
- Ability to multitask and work in a fast paced environment
Dish washer, waiter
Ichihara Ichihara Shabu Group Inc
18184 Colima Rd. Glendora, CA
04.2010 - 10.2010
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Assisted customers with food selection, inquiries and order customization requests.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Trained staff on operating procedures and company services.
- Managed work flow to exceed quality service goals.
Education
High School Diploma - undefined
El Monte High School
2007
undefined
El Monte Police Explorers
Skills
- Fast learner
- Highly dependable
- Excellent attention to detail
- Works well with others
- Able to multitask while maintaining high quality standards
- Great customers service skills
- Outgoing personality and friendly
- Self-motivated professional
- Inventory control
- Complex problem solving
- Cash flow management
- Trusted key holder
- Discipline
- Effective problem solver
- Well organized
- Bilingual English, Spanish
Timeline
Shift Supervisor, cashier
Wahoo's Fish Tacos
10.2010 - Current
Dish washer, waiter
Ichihara Ichihara Shabu Group Inc
04.2010 - 10.2010
High School Diploma - undefined
El Monte High School
undefined
El Monte Police Explorers