Yahir Arias
Simi Valley
Summary
Highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Exceptional at bringing a strong work ethic, interpersonal skills and customer service expertise. Fluent in Spanish and English. Successful at multi-tasking and memorization. Computer savvy, and highly effective fast learner.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Wendys Fast Food
11.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Completed cash and credit card transactions accurately using POS software.
Server
Kalaveras
03.2023 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Cashier
Wendy’s
03.2022 - 01.2023
- Deliver food to guest and attend any other needs they may have
- Extending service, opening doors, and having a conversation with guests
- Memorizing computer display
- Genuine hospitality
- Inventoried and restocked items throughout the day
- Consistently provided professional, friendly and engaging service
- Addressed food complaints with kitchen staff and served replacement menu items promptly
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Royal High School
Simi Valley, CA01.2022
Skills
- Organized and efficient
- Fast learner
- Quick problem solver
- Thrives in fast-paced environment
- High energy
- Committed team player
- Computer savvy
- Flexible schedule capability
- Up-selling capability
- Cash handling expertise
Accomplishments
- Voted team captain on Volleyball team
- My energy, charisma, and leadership skills were awarded with the MVP award
- ROP Business entrepreneur award
Languages
Spanish
Full Professional
Timeline
Shift Supervisor
Wendys Fast Food
11.2023 - Current
Server
Kalaveras
03.2023 - 06.2024
Cashier
Wendy’s
03.2022 - 01.2023
High School Diploma -
Royal High School
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