Emily Myers
Brandenburg,KY
Summary
Dedicated and hardworking medical field professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Passionate about patient care! Ready to bring 12 years of relevant work experience to your team.
Overview
14
14
years of professional experience
Work History
Dental Receptionist
Cox Family Dental
12.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
Chiropractic Administrative Assistant
Meade County Chiropratic
03.2023 - 01.2024
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Checked patient's insurance prior to appointment to determine co-pay and coverage percentages.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
- Reduced wait times for appointments by effectively coordinating schedules between patients and practitioners.
- Developed strong rapport with patients through attentive listening skills and empathetic interactions during their visits.
Medical Office Assistant
St. Matthews Foot And Ankle
12.2018 - 03.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Ordered inventory and kept record of medical supplies in stock.
- Scheduled appointments for doctor visits and procedures.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
General Office Clerk
ECS 63
09.2010 - 03.2018
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Maintained and updated office records, both digital and physical.
Education
Dental Assisting - Dental Assisting
ATA College
No Degree - Basic Courses
Elizabethtown Community And Technical College
Skills
- Client Communication
- Cleaning and sanitizing
- Appointment Scheduling
- Medical record-keeping
- Multitasking and Organization
- Computer Skills
- Medical Terminology
- Insurance Verification
- Fostering and caring for animals
- Patient care
Animal Care
I have been fostering and volunteering at the animal shelter for many years. I enjoy being around animals and helping them.
Timeline
Dental Receptionist
Cox Family Dental
12.2023 - Current
Chiropractic Administrative Assistant
Meade County Chiropratic
03.2023 - 01.2024
Medical Office Assistant
St. Matthews Foot And Ankle
12.2018 - 03.2023
General Office Clerk
ECS 63
09.2010 - 03.2018
Dental Assisting - Dental Assisting
ATA College
No Degree - Basic Courses
Elizabethtown Community And Technical College