Emily Myers
Dundalk,USA
Overview
7
7
years of professional experience
Work History
Delivery Courier
Rags Llc
Edgewood
03.2024 - 02.2025
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Adapted quickly to changing circumstances in real-time situations such as weather-related delays or unexpected road hazards.
- Contacted customers to confirm delivery details and locations.
- Verified package information to check for accuracy and completeness.
- Utilized GPS navigation systems to navigate faster routes.
- Delivered packages to customer doorsteps and business offices.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Managed delivery route for optimal use of time and fuel.
- Communicated with dispatch and customers for accurate delivery information.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Obtained signatures for delivery documents and packages.
- Followed safety procedures and regulations to protect packages and vehicles.
Gwa
Home Depot Warehouse
Sparrows Point, MD
10.2022 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Stocking Associate
Walmart
Dundalk, MD
12.2022 - 09.2023
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Answered queries and concerns and assisted customers with product selections.
- Scanned, recorded and verified received inventory during regular shipments.
- Collaborated with team members to maintain a clean, organized work environment.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Maximized sales floor appeal with timely merchandise replenishment and presentation.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Improved customer satisfaction by assisting shoppers in locating desired products quickly.
Team Lead Coordinator
Saphora Warehouse
Belcamp, MD, US
01.2020 - 12.2022
- Oversees warehouse stock levels and monitors data integrity.
- Coordinates and schedules the movement of products throughout the warehouse including storage and shipment of finished products
- Implements daily production and shipping plan, arranging for excess stock to be stored in warehouse
- Manages daily flow of finished products by modifying storage space assignments
- Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items
- Identifies and reports slow-moving product and with approval, arranges for the removal of the product
- Directs forklift drivers to store goods in identified areas
- Manually handles, repacks, or restacks pallets of finished product as needed
- Operates forklift truck as needed
- Documents all related activities and completes forms and reports
- Performs other related duties as directed
- Appropriately handle product to minimize damage during unloading and receiving process
- Accurately record product delivered as compared to the Bill of Lading/Receiving Worksheets and create appropriate OS&D (Over, Short & Damage) paperwork when necessary
- Stage product efficiently for put-away
- Communicate any damage found or caused during the unloading/receiving process to appropriate personnel
- Operate appropriate material handling equipment (MHE) such as forklifts
- Appropriately handle product to minimize damage during put-away and stocking process
- Remove shrink wrap, bands, or tape when putting a pallet into a selection location as required
- Accurately scan product and put product in correct slots
- Communicate any damage found or caused during the put-away and stocking process to appropriate personnel
Cashier
Food Lion
Baltimore, MD, US
04.2020 - 03.2021
- Receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions
- Operated cash registers to complete customer purchases.
- Verified product prices during scanning.
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Worked the cash register
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Package Handler
Amazon
Sparrows Point, MD
02.2019 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
Package Handler
FedEx Ground
Baltimore, MD, US
04.2018 - 09.2019
- Packed, staged and shipped merchandise upholding operational standards.
- Pack and ship orders; Manage and organize inventory; Operate warehouse equipment such as forklifts and pallet jacks; Maintain a clean and safe working
- Process, package and ship orders accurately.
- Organize stocks and maintain inventory.
- Inspect products for defects and damages.
- Examine ingoing and outgoing shipments.
- Organize warehouse space.
- Receive, unload and place incoming inventory items appropriately.
- Check, verify and fill customer invoices
Education
High school or equivalent -
Sparrows Point High School
Dundalk, MD01.2015
Skills
- Picker Packer
- General Labor
- Warehousing
- Unloading
- Loading
- Warehouse experience
- Load & Unload
- Heavy lifting
- Shipping & Receiving
- Warehouse Distribution Experience
- Order Picking
- Pallet Jack
- RF Scanner
- Order Picker
- Cashiering
- Route management
- Customer service
- Performance monitoring
- Team collaboration
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Delivery Courier
Rags Llc
03.2024 - 02.2025
Stocking Associate
Walmart
12.2022 - 09.2023
Gwa
Home Depot Warehouse
10.2022 - 02.2025
Cashier
Food Lion
04.2020 - 03.2021
Team Lead Coordinator
Saphora Warehouse
01.2020 - 12.2022
Package Handler
Amazon
02.2019 - 03.2020
Package Handler
FedEx Ground
04.2018 - 09.2019
High school or equivalent -
Sparrows Point High School