Emily Najera
San Juan,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Experienced in fast-paced environments and adaptable to last-minute changes. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Accounting Specialist
Back Office Risk
McAllen, TX
03.2022 - Current
- Provided technical support to customers over the phone or in person.
- Collected check payments from customers.
- Responded to questions about the local area and company services.
- Processed customer payments, invoices, and deposits.
- Collaborated with other departments on various projects or initiatives that require cross-functional teams.
- Applied mathematical skills to calculate totals and correct problems with physical and digital files.
- Recorded activity in Excel format, and reconciled balances.
- Prepared monthly bank reconciliations for multiple accounts.
- Created journal entries as needed to record transactions in the general ledger.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation
Education Representative
Southern Carrers institute
Pharr, TX
10.2021 - 02.2022
- Assisted with filing, photocopying, faxing, scanning documents as needed.
- Assisted with students' requests and answered questions to improve satisfaction.
- Managed front-office customer service.
Store Associate
Walgreens
San Juan, TX
07.2019 - 08.2019
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Demonstrated excellent customer service skills at all times.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Education
Business Administration
Southern Careers Institute
TX04-2022
High School Diploma -
PSJA MEMORIAL HIGH SCHOOL
Alamo, TX06-2021
Skills
- Customer service
- Call handling
- Typing and filing
- GL and journal entries
- Bank reconciliation
- Auditing procedures
- Bank deposits
- Spreadsheets and journal entries
- Basic computer skills
- Microsoft Word and Excel
- Data entry
- Multitasking and organization
- Bilingual communication: English, Spanish
Languages
Spanish
Limited
English
Limited
Work Preference
Work Type
Part TimeWork Location
RemoteImportant To Me
Flexible work hours4-day work weekWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Accounting Specialist
Back Office Risk
03.2022 - Current
Education Representative
Southern Carrers institute
10.2021 - 02.2022
Store Associate
Walgreens
07.2019 - 08.2019
Business Administration
Southern Careers Institute
High School Diploma -
PSJA MEMORIAL HIGH SCHOOL
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