Emily Nasewicz
Elkins
Summary
Detail-oriented team player with a versatile background in customer-facing roles. Skilled in communication and adaptability, consistently delivering exceptional service while improving workflow efficiency. Ready to contribute to a positive customer experience.
Overview
6
6
years of professional experience
Work History
Barista/Sales Associate/Florist Assistant
The Delmonte Market
03.2026 - Current
- Crafted high-quality espresso beverages to meet customer preferences.
- Provided exceptional customer service, enhancing overall guest experience.
- Maintained cleanliness and organization of workstations to ensure safety compliance.
- Collaborated with team members to improve workflow efficiency in busy environments.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Bank Teller
Citizens Bank of West Virginia
11.2025 - 02.2026
- Processed customer transactions efficiently using banking software and cash handling procedures.
- Assisted customers with account inquiries and resolved issues promptly to enhance satisfaction.
- Maintained accurate cash drawer balance through diligent reconciliation practices daily.
- Educated customers on bank products, increasing awareness and adoption of services offered.
Crew Member
Sheetz
06.2022 - 11.2025
- Trained new crew members on company policies and operational procedures.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale system, processing transactions accurately and efficiently.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented safety protocols, promoting a secure environment for staff and customers.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
In-Home Caregiver
Hometown Care
03.2022 - 07.2022
- Provided compassionate care to clients, assisting with daily living activities and personal hygiene.
- Monitored client health by tracking vital signs and reporting changes to medical staff promptly.
- Implemented medication management strategies ensuring adherence to prescribed schedules and dosages.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Facilitated communication between clients, families, and healthcare providers to ensure comprehensive care coordination.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
911 Emergency Dispatcher
Randolph County OEM
07.2021 - 03.2022
- Monitored emergency calls, assessing situations to prioritize response and allocate resources effectively.
- Operated multi-line phone systems and radio communications to coordinate with first responders.
- Documented call details accurately in incident management systems for record-keeping and analysis.
- Provided real-time support to callers, ensuring calm communication during high-stress situations.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
Kitchen Crew Member
Davis Medical Center
02.2020 - 04.2021
- Prepared and assembled meals according to dietary guidelines and safety standards.
- Operated kitchen equipment efficiently, ensuring compliance with health regulations.
- Maintained cleanliness and organization in kitchen areas to promote food safety.
- Assisted team members during meal service, enhancing workflow efficiency.
- Ran trays to patients, visitors, and other needs to staff in a timely manner.
- Trained new staff on kitchen procedures and safety protocols, fostering teamwork.
- Adapted quickly to changing demands during peak service hours, ensuring timely meal delivery.
Education
High School Diploma -
Highland Adventist School
Elkins05-2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Patient communication & customer service
- Organization & attention to detail
- Scheduling & multitasking
- HIPAA compliance awareness
- Computer skills and Phone Management
- Teamwork & adaptability
Timeline
Barista/Sales Associate/Florist Assistant
The Delmonte Market
03.2026 - Current
Bank Teller
Citizens Bank of West Virginia
11.2025 - 02.2026
Crew Member
Sheetz
06.2022 - 11.2025
In-Home Caregiver
Hometown Care
03.2022 - 07.2022
911 Emergency Dispatcher
Randolph County OEM
07.2021 - 03.2022
Kitchen Crew Member
Davis Medical Center
02.2020 - 04.2021
High School Diploma -
Highland Adventist School