EMILY NICOLE TROTTA
Armonk,NY
Summary
Strategic leader with extensive experience in operations management, team leadership, and process optimization, poised to drive organizational efficiency and growth. Adept at enhancing communication and alignment across executive teams and stakeholders. Eager to leverage skills in strategic planning and operational management to excel as an Executive Director or Assistant.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Operations
The Grit Ninja
01.2019 - Current
- Provided direct executive support to senior leadership, managing calendars, coordinating travel, and preparing executive-level presentations.
- Oversaw daily operations across four locations, ensuring optimal delivery of services and programs.
- Managed hiring, onboarding, and performance evaluations of administrative staff.
- Acted as liaison between C-suite executives and cross-functional teams, improving communication and project alignment.
- Spearheaded initiatives that improved workflow efficiency and team accountability.
- Administered payroll, vendor management, and internal scheduling systems.
Senior Counselor
Breezemont Day Camp
06.2013 - 08.2018
- Led daily programming and supervision of campers aged 4-5, ensuring safety and engagement in a high-energy environment.
- Collaborated with staff to execute themed events and special activities.
Teacher
First Five Learn and Play
01.2017 - 01.2018
- Created and implemented developmentally appropriate lesson plans for children aged 6 months to 5 years.
- Communicated effectively with parents and administration to support each child's growth.
- Fostered a nurturing classroom environment with strong emphasis on structure, communication, and individual needs.
Education
Liberal Arts Studies -
Westchester Community College
03.2020
High School Diploma - undefined
Byram Hills High School
01.2017
Skills
- Executive Calendar & Travel Management
- High-Level Administrative Support
- Internal & External Communication
- HR & Payroll Administration
- Workflow & Process Optimization
- Strategic Operations & Planning
- Team Leadership & Staff Development
- Event & Program Coordination
- Client & Stakeholder Relations
- Business management
- Strategic planning and execution
- Process improvements
- Process improvement
- Operational efficiency
- Workforce planning
- Schedule oversight
- Leadership training
- Operations management
- Decision-making
- Problem-solving
- Customer service management
- Team leadership
- Teamwork and collaboration
- Staff training/development
- Staff management
- Human resources
- Customer relations
- Employee relations
- Reliability
- Problem-solving abilities
- Professionalism
- Multitasking Abilities
- Time management abilities
- Effective leader
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Schedule & calendar planning
Certification
CPR / First Aid, 2017-01-01, 2022-01-01, 2024-01-01
Awards
Jamie Testa Onward and Upward Scholarship Award
Timeline
Director of Operations
The Grit Ninja
01.2019 - Current
Teacher
First Five Learn and Play
01.2017 - 01.2018
Senior Counselor
Breezemont Day Camp
06.2013 - 08.2018
High School Diploma - undefined
Byram Hills High School
Liberal Arts Studies -
Westchester Community College
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