Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Nieto

Holly Springs,NC

Summary

My career background has mostly been focused around animals, in a grooming setting, and a medical setting. Although I do love it, I am ready for a career change. Although I do not have experience in a Behavioral Health setting, I am proficient in the best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises due to my own personal experiences. I'm also dedicated to assisting patients with improving daily living through avoidance of harmful substances and ongoing support. I am dependable and ethical with superior work ethic. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills. I feel as though I have the necessary skills to make a difference in peoples lives, especially those who are in need of support through a crisis. I'm a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. I'm ambitious, and excited to obtain an entry-level position to help launch my career while achieving company goals, and I hope that you consider me for the position.

Overview

8
8
years of professional experience

Work History

Animal Care Technician

Animal Emergency Hospital And Urgent Care
Raleigh, NC
04.2023 - 12.2023
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Advised clients on animal care, nutrition and behavior problems.
  • Administered vaccinations, medications and treatments as prescribed by the veterinarian.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
  • Collected fluids from animals for laboratory testing.
  • Recorded patient food and water intake and output levels on a daily basis.
  • Provided emotional support to pet owners during difficult times.
  • Interpreted lab results for heartworm testing, parasites, and skin scrapings.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Released patients to owners with care directions from veterinary staff.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.

Veterinary Assistant

Banfield Animal Hospital
Raleigh, NC
03.2022 - 02.2023
  • Assisted veterinarians in examining animals.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Obtained information and history from clients to maintain medical charts.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Assisted doctors and technicians by soothing upset or frightened animals.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Documented and tracked treatment activities.
  • Delivered attentive, courteous service to promote overall patron satisfaction.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Operated radiographic and ultrasound equipment.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Handled and restrained animals following safety requirements and procedures.
  • Restocked and sanitized exam rooms for ample supplies and disease control.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
  • Supported euthanasia procedures and disposal following regulations and owner preferences.
  • Sterilized and maintained veterinary care instruments and equipment.
  • Examined animals for behavioral changes or clinical symptoms indicating illness or injury.
  • Advised clients on animal care, nutrition and behavior problems.
  • Administered immunizations and treatments following veterinarian instructions.
  • Clipped animals' claws and polished teeth to maintain hygiene.
  • Delivered emergency first aid to sick or injured animals.
  • Interpreted lab results for heartworm testing, parasites and skin scrapings.
  • Completed enemas, catheterizations and intravenous feedings.

Professional Dog Groomer

Doggy Day Grooming
Fuquay-Varina, NC
01.2021 - 01.2022
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Applied dip for mange and parasite control.
  • Provided specialty breed clips for Poodles, Schnauzers, and Yorkshire Terriers.
  • Dematted dogs and trimmed hair in ears and between paw pads.

Professional Dog Groomer

Dazzling Dogz
Holly Springs, NC
09.2019 - 12.2020
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Applied dip for mange and parasite control.
  • Provided specialty breed clips for Poodles, Schnauzers, and Yorkshire Terriers.
  • Dematted dogs and trimmed hair in ears and between paw pads.

Dog Bather

Petsmart
Fuquay-Varina, NC
07.2017 - 02.2018
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.

Kennel Technician

K9 Kabana
Garner, NC
05.2017 - 07.2017
  • Let all dogs out in the morning and clean and disinfect all food and water bowls.
  • Sweep and mop all runs that were occupied, and sweep and mop floors of the entire daycare.
  • Walk through daycare yard checking for excrement, clean up and sanitize any soiled areas.
  • Maintain cleanliness of daycare pools.
  • Put all dogs up for lunch, feed according to feeding chart.
  • Put all dogs up for dinner, feed according to feeding chart. Mark charts for eating, fecal, and urine production for the day.

Kennel Technician

Suite Paws Pet Resort And Spa
Raleigh, NC
03.2016 - 11.2016

• Take all dogs out in the morning and in the evening for at least fifteen minutes each.
• Walk through kennel areas checking each animal individually for any abnormal activity such as
vomiting, diarrhea, or blood in the cage or run. Then report any/all abnormal activity to
supervisors.
• Mark charts correctly for eating drinking, fecal, and urine production.
• Feed and water animals according to schedule.
• Clean and disinfect cages, runs, and yards as needed using hoses and spray bottles of
disinfectant. Use the dry vacuum system installed to remove excess water.
• Clean and disinfect all food and water bowls. Remove soiled bedding or toys and move to
laundry room.
• Start on extras, which range from play times, cuddle times, hair brushing, and senior checks.

Education

Crisis Prevention And Intervention -

Crisis Consultant Group
Mechanicsville, VA
02-2024

CPR+First Aid+AED -

New Life CPR
Prescott, AZ
01-2024

High School Diploma -

James Madison High School
05.2013

Skills

  • Excellent Customer Service Skills
  • Knowledge of Medical Terminology
  • Charting and Clinical Documentation
  • Clinical Documentation
  • Medication Administration
  • Family Support and Assistance
  • De-Escalation Techniques
  • Behavioral Management
  • Crisis Intervention
  • Suicide Prevention
  • Family Relations
  • Progress Monitoring
  • Grief Counseling
  • Disaster Recovery

Timeline

Animal Care Technician

Animal Emergency Hospital And Urgent Care
04.2023 - 12.2023

Veterinary Assistant

Banfield Animal Hospital
03.2022 - 02.2023

Professional Dog Groomer

Doggy Day Grooming
01.2021 - 01.2022

Professional Dog Groomer

Dazzling Dogz
09.2019 - 12.2020

Dog Bather

Petsmart
07.2017 - 02.2018

Kennel Technician

K9 Kabana
05.2017 - 07.2017

Kennel Technician

Suite Paws Pet Resort And Spa
03.2016 - 11.2016

Crisis Prevention And Intervention -

Crisis Consultant Group

CPR+First Aid+AED -

New Life CPR

High School Diploma -

James Madison High School
Emily Nieto