Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Emily Novak

Emily Novak

Emmaus,PA

Summary

Dynamic theatre director with a robust background in creative direction and social media strategy, adept at fostering audience engagement and managing budgets effectively. Proven track record in driving outreach initiatives that promote theatre programs and enhance community involvement. Extensive experience in customer service fosters strong connections and effective communication, ensuring a collaborative environment that resonates with diverse audiences. Passionate about leveraging innovative approaches to elevate the theatrical experience and inspire community participation.

Overview

4
4
years of professional experience

Work History

Actors Creating Theatre Treasurer

Kutztown University
08.2025 - Current
  • Monitored cash flow and reported discrepancies to senior management.
  • Collaborated with peers to streamline treasury operations and improve processes.
  • Managed cash flow forecasting activities in accordance with organizational goals.
  • Assisted in preparing budgets and financial reports for university departments.
  • Created fundraising opportunities for fellow club members to maximize budgeting.

Theatre Director

Actors Creating Theatre
10.2025 - 02.2026
  • Directed rehearsals to enhance performance quality and actor collaboration.
  • Developed creative concepts for productions, ensuring alignment with artistic vision.
  • Coordinated schedules for cast and crew, optimizing rehearsal efficiency and communication.
  • Facilitated auditions, selecting talent that embodied character requirements and vision.
  • Provided guidance to actors on character development and performance techniques.
  • Organized community outreach events to promote theatre programs and engage audiences.
  • Managed budgets for productions while ensuring quality of results was maintained.
  • Created an uplifting environment where students feel welcomed and supported.

Ice Cream Server

Batch Microcreamery
06.2024 - 08.2025
  • Delivered exceptional customer service by efficiently serving handcrafted ice cream and addressing customer inquiries.
  • Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
  • Maintained cleanliness and organization of the service area, ensuring compliance with health and safety standards.
  • Assisted in training new staff on ice cream preparation techniques and customer engagement strategies.
  • Collaborated with team members to create a positive atmosphere, enhancing overall customer experience during peak hours.
  • Handled cash transactions accurately, promoting trust between the business and its customers.

Barista

Starbucks
01.2022 - 03.2023
  • Prepared high-quality beverages according to standardized recipes and customer preferences.
  • Maintained cleanliness and organization of workstations to ensure efficient service flow.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated espresso machines and coffee brewing equipment effectively, ensuring consistency in product quality.
  • Collaborated with team members to create a positive work environment and foster teamwork.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Some College (No Degree) - Social Media Theory And Strategy

Kutztown University of Pennsylvania
Kutztown, PA

Skills

  • Budget management
  • Social media strategy
  • Social media and promotions
  • Visual storytelling
  • Social media posting
  • Creative direction
  • Team collaboration
  • Community outreach
  • Communication skills
  • Content generation
  • Video editing
  • Audience targeting
  • Digital design experience
  • Digital graphics
  • Cash management

Interests

  • Graphic Design
  • Acting and Theater
  • Music
  • Audience Engagement
  • Visual Storytelling

Timeline

Theatre Director

Actors Creating Theatre
10.2025 - 02.2026

Actors Creating Theatre Treasurer

Kutztown University
08.2025 - Current

Ice Cream Server

Batch Microcreamery
06.2024 - 08.2025

Barista

Starbucks
01.2022 - 03.2023

Some College (No Degree) - Social Media Theory And Strategy

Kutztown University of Pennsylvania