Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Emily Oates

Rhome

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Resourceful Guest Educator known for high productivity and efficient task completion. Specialized skills include curriculum development, classroom management, and educational technology integration. Excel in communication, adaptability, and empathy, ensuring effective teaching and positive learning environments.

Overview

7
7
years of professional experience

Work History

Guest Educator

Northwest ISD
Justin
08.2024 - Current
  • Facilitated classroom management and student engagement during teacher absences.
  • Implemented instructional activities to promote student learning and participation.
  • Collaborated with school staff to maintain a positive learning environment.
  • Adapted teaching methods based on diverse learning styles and classroom dynamics.
  • Monitored student behavior and addressed conflicts effectively and promptly.
  • Assisted in maintaining classroom organization and educational resources efficiently.
  • Encouraged positive behavior among students through effective communication techniques.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Monitored student progress throughout the day.
  • Provided notes and reports on school day activities to primary teacher.
  • Collaborated with other teachers to ensure student success.

Cashier/Sales Associate

Justin Discount Boots
Justin
08.2018 - 12.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Northwest High School
Justin, TX
05-2018

Associate of Arts -

Tarrant County College
Fort Worth, TX
06-2020

Bachelor of Arts - History

University of North Texas
Denton, TX
05-2024

Skills

  • Classroom management
  • Instructional activities
  • Behavior management
  • Lesson planning
  • Student assessment
  • Collaboration skills
  • Customer service
  • Conflict resolution
  • Organizational skills
  • Time management
  • Effective communication
  • Team collaboration

Accomplishments

  • Awarded Deans list every semester at UNT.
  • Awarded one of the best guest educators , at Northwest ISD.

Affiliations

  • Sports Medicine( High School )

References

References available upon request.

Timeline

Guest Educator

Northwest ISD
08.2024 - Current

Cashier/Sales Associate

Justin Discount Boots
08.2018 - 12.2021

High School Diploma -

Northwest High School

Associate of Arts -

Tarrant County College

Bachelor of Arts - History

University of North Texas

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