Summary
Overview
Work History
Education
Skills
Cake Decorating & home baker
Timeline
Generic

Emily Ogas

Milwaukee,WI

Summary

Ambitious Production Manager with experience in various environments. Motivates employees to align performance with company objectives in fast-paced production environments. Superior competency in resource allocation, production scheduling and workflow management.

Overview

10
10
years of professional experience

Work History

Production Manager

Bret Achtenhagen's Seasonal Services
01.2023 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Managed internal operational standards and productivity targets.
  • Estimated labor requirements to support anticipated workload.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Wrote and conducted formal performance reviews for production personnel.

Foreman

David J Frank
07.2018 - 01.2023
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
  • Reviewed project details to specify correct materials and equipment for job sites.
  • Addressed issues with employees and customers to manage healthy conflict resolutions.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Directed projects according to schedule and quality demands.

Table Games Dealer

Potawatomi Hotel & Casino
07.2017 - 04.2018
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Learned and followed company procedures to maintain consistency and standards.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Waitress

Various
06.2013 - 06.2017
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Natural Areas Technician

Milwaukee County
09.2015 - 05.2017
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Developed and implemented strategies for pest and disease control.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.

Education

Bachelor of Science - Biology

Alverno College
Milwaukee, WI
05.2017

Skills

  • Corporate Social Responsibility
  • Staff Management
  • Microsoft Office
  • Customer Support
  • Manage Budgets
  • Quality Assurance Controls
  • Microsoft Outlook
  • OSHA Regulations
  • Train Employees
  • Master Scheduling
  • Microsoft Excel
  • Quality Standards
  • Project Management
  • Judgment and Decision-Making
  • Employee Performance Reviews
  • Operations Management
  • Complex Problem-Solving

Cake Decorating & home baker

With 14 nieces and nephews I have almost perfected my custom cake decorating skills to the point that I have made over 200 cakes for hire in the last two years. I run a small online "side hustle", not even for the money, but for the enjoyment it brings to be able to brighten someone's day with my own two hands and the creativity that lies within. Little Emmie's Cakes & more!


Timeline

Production Manager

Bret Achtenhagen's Seasonal Services
01.2023 - Current

Foreman

David J Frank
07.2018 - 01.2023

Table Games Dealer

Potawatomi Hotel & Casino
07.2017 - 04.2018

Natural Areas Technician

Milwaukee County
09.2015 - 05.2017

Waitress

Various
06.2013 - 06.2017

Bachelor of Science - Biology

Alverno College
Emily Ogas