Focused, goal-oriented administrative professional with strong client nurturing skills and over six years of experience in managing K9 explosive and narcotic detection companies. Passionate about representation, ethics, and high standards in both behavioral health and operational environments. With a solid background in business development, customer service, and vendor relations, the employee brings a unique blend of professionalism and compassion to the ABA therapy field. Expertise in handling, uploading, and auditing Sensitive Security Information (SSI) across federal, law enforcement, and private sectors complements a commitment to detail and confidentiality.
· Planned and executed strategies to increase business and drive profit growth.
· Prepared schedules for each employee every week.
· Assigned Staff to sections of the kennel to complete tasks, care for dogs, and train dogs each day.
· Trained staff in primary roles and strategies for exceeding goals each day.
· Submitted payroll at the end of each pay period.
· Daily cleaning is done to maintain the kennel for a safe and sanitary environment.
· Inventory for all kennel and offices.
· Money deposits.
· Answered phone calls, texts, and emails to answer questions about the kennel, training, and training classes.
· Administered medication to boarding dogs.
· Scheduled new and existing clients for boarding and training.
· Met with clients one-on-one to observe dogs for training.
· Trained kennel dogs with behavior issues, obedience, socializing, rally, hunt test, scent work, and tracking.
· Clinics and seminars are needed to continue education and train both dogs and horses.
· Helped support team goals, assisting with all cleaning tasks, customer needs, and supply replenishment.
· Welcomed guests with friendly smiles and a positive attitude.
· Applied expert menu knowledge to assist guests with selections.
· Took customer orders and conveyed them to other employees for preparation.
· Maintained presentable front counter with frequent cleaning and organizing.
· Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, or teas.
· Cleaned and sanitized work areas, utensils, and equipment.
· Kept line moving with efficient order taking and payment processing.
Expert dual purpose handler Vohne Liche Kennel August 2020
Dual purpose K9 trainer for detection and bite Vohne Liche Kennel August 2020
American Detection Canine Association Southern Coast K9 February 2024
CCSP-K9 Certificate TSA 3PK9 January 2021
CCSP-K9 Certificate TSA 3PK9 January 2024
CCSP-K9 Certificate TSA 3PK9 June 2024