Emily Ortega
Stickney,IL
Summary
Im a responsible and motivated college student ready to apply education in the workplace. I offer excellent customer service skills, the ability to handle challenging work, and excellent time management skills. I have been put in leadership roles such as a section leader in band, where I would guide and help other kids improve themselves musically. I am Bilingual, my first language is english and I have a seal of biliteracy in Spanish. I will always go above and beyond to serve guests and make them feel welcome and heard.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Little Caesars
Berwyn, IL
07.2023 - Current
- Educated customers on menu items and product ingredients.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping/moping floors and wiping tables
- Assisted in the preparation of food items such as bread, wings, and pizzas.
- Followed all safety guidelines while operating equipment such as slicers and ovens.
- Greeted customers upon arrival and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
Some College (No Degree) - Nursing
Morton College
Cicero, ILSkills
- Customer Engagement
- Health Code Compliance
- Menu Memorization
- Inventory Restocking
- Customer Service
- Store Opening and Closing
- Clear Communication
- Time Management
- Cash Handling
- Team Contributions
- Taking Orders
- Integrity and Honesty
- Performance Improvement
- Verbal and written communication
- Flexible Schedule
- Heavy Lifting
- Safety awareness
- Valid Driver's License
- Teamwork and Collaboration
- Problem-Solving
Affiliations
- Clarinet Player, I played the clarinet for about 8 years
- I love exploring through music, it;s what i do most on my free time
Certification
- Seal of Biliteracy for spanish
- Servsafe Foodhandling Certification
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Crew Member
Little Caesars
07.2023 - Current
Some College (No Degree) - Nursing
Morton College
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