Emily Owens

Surprise,AZ

Summary

Friendly, dependable, and customer-focused high school student with experience working in fast-paced food service and retail environments. Skilled in guest service, cash handling, teamwork, and maintaining a welcoming atmosphere. Strong communication skills with a positive attitude and professional appearance. Seeking a hostess position where excellent customer service and organization skills can contribute to a great dining experience.

Overview

years of professional experience

Work History

Courtesy Clerk / Team Member

Fry’s Supermarket

Surprise, AZ

07.2023 - Current

Provide friendly customer service and assist guests throughout the store.
Support front-end operations in a fast-paced environment while maintaining professionalism.
Help maintain a clean, organized, and welcoming environment for customers.
Work efficiently with team members during busy hours to ensure excellent service.

Team Member / Milkshake Maker / Cashier

The Yard Milkshake Bar

Glendale, AZ

03.2024 - 06.2025

Delivered excellent customer service in a high-volume restaurant environment.
Managed cash and credit transactions accurately using POS systems.
Prepared food and beverages with attention to quality, presentation, and cleanliness.
Maintained food safety and sanitation standards throughout each shift.
Communicated effectively with coworkers to ensure smooth daily operations.

Seasonal Team Member

Ice Entertainment

Glendale, AZ

11.2024 - 01.2025

Assisted guests with rentals and provided friendly, helpful service during events.
Maintained organization and cleanliness in a busy guest environment.
Answered customer questions and resolved minor concerns professionally.
Contributed to a positive and welcoming experience for families and visitors.

Education

High School Diploma -

American Leadership Academy

Vistancia, AZ

Skills

Customer Service
Communication Skills
Cash Handling & POS Systems
Teamwork & Collaboration

Multitasking
Organization
Food Safety & Sanitation
Professional & Friendly Attitude

Timeline