Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Patz

Dallas,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Kitchen Staff Member

Sam's Club Cafe
11.2023 - Current
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Learned other teammates' work tasks to train as backup.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Certified Nursing Assistant

Dove Healthcare
08.2022 - 10.2023
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Swim Instructor

YMCA of Chippewa Falls
01.2022 - 03.2023
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Adapted teaching techniques to different learning styles.

Restaurant Team Member

Five Guys
10.2021 - 01.2022
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Cultivated warm relationships with regular customers.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used proper techniques to prepare food and ingredients.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

Education

High School Diploma -

Chippewa Falls High
Chippewa Falls
03.2022

Skills

  • Retail Merchandise Quality Standards
  • Retail Floor Stocking
  • Retail store support
  • Complaint Handling
  • Customer Needs Assessment
  • Relationship Building
  • Customer Engagement

Languages

Japanese
Limited Working
Spanish
Limited Working
Italian
Limited Working
Korean
Limited Working

Timeline

Kitchen Staff Member

Sam's Club Cafe
11.2023 - Current

Certified Nursing Assistant

Dove Healthcare
08.2022 - 10.2023

Swim Instructor

YMCA of Chippewa Falls
01.2022 - 03.2023

Restaurant Team Member

Five Guys
10.2021 - 01.2022

High School Diploma -

Chippewa Falls High

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Emily Patz