EMILY PAUL
.
Greenfield,Wisconsin
Summary
Experienced with leading customer service teams to deliver top-tier support. Utilizes effective communication and problem-solving skills to enhance customer satisfaction. Track record of fostering team collaboration and maintaining service quality.
Overview
15
15
years of professional experience
Work History
Permobil Inc
New Berlin, WI
11.2022 - Current
- Cut and glue standard sizes of foam cushions to make them to specific sizes.
- Take rolls of foam and layer together according to customer orders.
- Use bandsaw, grinder, and sander to cut and smooth foam, metal, wood and plastic components.
Total Wine and More
Greenfield, WI
11.2021 - 03.2023
- Merchandising, filling, and organizing inventory.
- Order picking for online orders.
- Register backup.
Woodway Treadmills Worldwide / ESC temp service
Waukesha, WI
07.2019 - 10.2022
- Assembling parts for treadmills.
- Mechanical and electrical installation of parts.
- Subassembly of parts for treadmills.
- TVs, AC units, Transformers, Cooling fans, electronic boards.
- Soldering, wire assembly, plug assembly, and testing.
Board Game Barrister
Milw. County
01.2019 - 12.2019
- Cleaning and organizing the warehouse.
- Pulling orders needed at other locations.
- Driving a transit van to deliver to the other locations.
- Shipping and Receiving orders in the warehouse.
School and Sports Pics
New Berlin, WI
04.2018 - 12.2019
- Camera operator
- Team and individual photographer
- People organizer
UPS
Elm Grove, WI
10.2018 - 03.2019
- Preloading delivery trucks.
Grayline / PEI Temp Service
Waukesha, WI
05.2018 - 12.2018
- Parts assembly, heat forming, blending and grinding of compounds.
- Cleaning and organizing of workspaces.
- Using cutter and respooling machines, walking vacuums, grinder, and blender.
Customer Service Supervisor
Floor and Décor
Brookfield, WI
08.2017 - 03.2018
- Head cashier – Money counting, opening and closing processing and reporting.
- Supervised and instructed cashiers and created our schedules.
- Basic knowledge of all departments and products.
- Investigated and corrected any discrepancies with paperwork or procedures.
- Answering phones, returns processing, top-notch customer service.
- Collaborated with the full management team.
- Daily, weekly, and monthly audits of procedures.
Deli/Bakery associate
Walmart
Greendale, WI
08.2015 - 08.2017
- Built sandwiches, wraps and salads – following sanitary procedures.
- Cleaning rotisserie machine and floor.
- Unloading, stocking and restocking freight – FIFO.
- Assisting with training new employees.
G & K Services
New Berlin, WI
06.2013 - 06.2014
- Sort, grade, and heat seal uniforms, to be distributed regionally.
- Assembled orders to be processed.
- Troubleshoot any issues.
SupplementWarehouse.com
Oak Creek, WI
06.2012 - 04.2013
- Accurately fulfill internet orders.
- Lifting large boxes and items frequently.
- Cleaning, organizing, stocking.
- Ensured safety in every aspect of the warehouse.
Wheaton Franciscan Health Care / QTI
Brookfield, WI
11.2010 - 05.2012
- Food Service Provider.
- Truck unload.
- Assemble, serve, and present the patient food trays.
- Run dishwasher, wash pots and pans, stocking.
- Ensured safety in every aspect of the kitchen.
Holiday Inn Express
New Berlin, WI
04.2011 - 10.2011
- Housekeeping and Laundry.
- Responsible for cleaning 15 rooms per 6 hour shift.
- Met safety and cleanliness standards.
- Ensured safety in every aspect of the hotel and process.
Education
AAS Degree - American Sign Language Interpreter
Milwaukee Area Technical College
05.2009
Spanish, Psychology and Religion
Carroll University
Welding: TIG and ARC classes
MATC
Associate of Science - Psychology in Ministry
Lancaster Bible College
Lancaster, PA09-2030
Skills
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Team building and leadership
- ERP Systems
- Conversational in ASL and Spanish
Language Skills
American Sign Language - Conversational
Spanish – Conversational
Timeline
Permobil Inc
11.2022 - Current
Total Wine and More
11.2021 - 03.2023
Woodway Treadmills Worldwide / ESC temp service
07.2019 - 10.2022
Board Game Barrister
01.2019 - 12.2019
UPS
10.2018 - 03.2019
Grayline / PEI Temp Service
05.2018 - 12.2018
School and Sports Pics
04.2018 - 12.2019
Customer Service Supervisor
Floor and Décor
08.2017 - 03.2018
Deli/Bakery associate
Walmart
08.2015 - 08.2017
G & K Services
06.2013 - 06.2014
SupplementWarehouse.com
06.2012 - 04.2013
Holiday Inn Express
04.2011 - 10.2011
Wheaton Franciscan Health Care / QTI
11.2010 - 05.2012
Spanish, Psychology and Religion
Carroll University
Welding: TIG and ARC classes
MATC
AAS Degree - American Sign Language Interpreter
Milwaukee Area Technical College
Associate of Science - Psychology in Ministry
Lancaster Bible College