Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Paz

Houston,TX

Summary

Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Overview

4
4
years of professional experience

Work History

Front Desk Agent

La Quinta Inn & Suites In
Spring, Texas
02.2022 - Current
  • Managed reservations using hotel management software effectively.
  • Handled guest inquiries and resolved issues promptly with professionalism.
  • Processed payments and maintained accurate billing records securely.
  • Assisted in training new front desk staff on procedures and policies.

Receptionist

Texas Style Eyewear
Houston, Texas
02.2021 - 11.2021
  • Greeted customers warmly, creating a welcoming environment at Texas Style Eyewear.
  • Managed incoming calls, directing inquiries to appropriate staff members efficiently.
  • Scheduled appointments for eye exams and consultations, ensuring smooth operations.
  • Assisted customers with product selections, providing knowledgeable recommendations on eyewear.
  • Handled customer complaints professionally, resolving issues to enhance satisfaction levels.

Education

High School Diploma -

Blanson CTE HighSchool
Houston, TX
05-2020

Skills

  • Managing reservations
  • Hotel management software
  • Payment processing
  • Billing accuracy
  • Communication skills
  • Time management
  • Customer relationship management

Languages

Spanish
Professional

Timeline

Front Desk Agent

La Quinta Inn & Suites In
02.2022 - Current

Receptionist

Texas Style Eyewear
02.2021 - 11.2021

High School Diploma -

Blanson CTE HighSchool

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