Emily Perez
Summary
Hardworking individual with experience in maintenance and customer service through assisting in a family-owned business. Currently enrolled in high school and college, demonstrating strong communication and organizational skills. Proficient in workplace health and safety compliance, with a commitment to delivering exceptional customer experiences. Bilingual in English and Spanish, enhancing customer relationship building in diverse environments. Willing to relocate to: Colorado Authorized to work in the US for any employer
Professional with experience in customer service within the restaurant industry, demonstrating strong communication skills and the ability to manage guest relations effectively. Responsibilities included greeting guests, managing waitlists, and coordinating seating arrangements to optimize dining room flow. Proficient in using point of sale systems for order processing and cash handling, ensuring accurate transactions and timely service delivery. Maintained a clean and organized dining environment while adhering to workplace health and safety standards.
Work History
Host
1 Month- Greeted guests at Los Comales Mexican restaurant with warm, professional service.
- Seated guests based on dining room flow and table availability.
- Managed waitlist and coordinated accurate guest paging.
- Answered phone calls for reservations, takeout, and guest questions.
- Greeted guests and guided seating in a busy dining area.
- Took food and drink orders using a restaurant point-of-sale system.
- Delivered meals and beverages promptly to assigned tables.
- Prepared tables with clean silverware, menu, and condiments.
- Refilled drinks and checked guest needs during service.
- Communicated order changes clearly to kitchen staff and servers.
- Cleaned dining sections and reset tables for next guests.
- Maintained a professional attitude while working in a fast-paced environment.
- Provided excellent customer service during meal times.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Greeted customers at entrance with a friendly smile. and provided menus.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Nothing yet
- I use to work with my dad in his own company ,I was doing hard work on back yards and cutting grass ,the company is closed because of winter and because my dad it not able to do that kind of work anymore
Education
High school
Skills
Personal Information
- Driving License: Drive
- Availability: Willing to relocate to: Colorado
- Work Permit: Authorized to work in the US for any employer
Languages
- Driving License: Drive
- Availability: Willing to relocate to: Colorado
- Work Permit: Authorized to work in the US for any employer