Emily Petersen
Dixon,IL
Summary
High performing Medical Receptionist and Customer Service Representative with a proven track record in delivering exceptional patient care experiences and administrative support. With strong communication skills and organizational abilities, I excel in providing empathetic assistance to patients and colleagues, contributing to a positive and efficient environment.
Overview
4
4
years of professional experience
Work History
Furniture Refurbisher
Self Employed
08.2022 - Current
- Enhanced furniture appearance by skillfully stripping, sanding, and refinishing various wood surfaces.
- Increased customer satisfaction by effectively repairing damaged furniture, including structural repairs and cosmetic touchups.
- Consistently met project deadlines through efficient time management and prioritization of tasks.
Medical Receptionist
Soderstrom Skin Institute
08.2021 - 08.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Tanning Consultant
Sunroom Tanning Salon
10.2019 - 06.2021
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Increased salon revenue through upselling tanning packages and retail products to clients.
Education
Data Analyst Excel + Tableau -
EntryLevel.net
04.2024
High School Diploma -
Normal Community High School
Normal, IL05.2017
Skills
- Data accuracy
- Attention to detail
- Medical Terminology
- HIPAA Compliance
- Creative thinking
- Organizing and Categorizing
Timeline
Furniture Refurbisher
Self Employed
08.2022 - Current
Medical Receptionist
Soderstrom Skin Institute
08.2021 - 08.2022
Tanning Consultant
Sunroom Tanning Salon
10.2019 - 06.2021
Data Analyst Excel + Tableau -
EntryLevel.net
High School Diploma -
Normal Community High School
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