Lisa Dumond
DeWitt,AR
Summary
Versatile administrative professional with experience in healthcare and office environments. Strong background in calendar coordination, written communication, and document handling. Valued for organizational skills, problem solving, and accurate, confidential recordkeeping.
Overview
15
15
years of professional experience
Work History
Admisions Clerk
DeWitt Hospital and Nursing Home
Dewitt, AR
2016.08 - 2017.08
- Registered patient admissions for DeWitt Hospital and Nursing Home.
- Verified insurance details, demographics, and medical information during intake.
- Collected signatures for consent and admission paperwork to facilitate timely patient processing.
- Documented admissions information in electronic systems, streamlining patient intake and ensuring accuracy. into electronic health records systems.
- Entered admission data into electronic health record systems.
- Coordinated with nursing staff on patient placement and transfer details.
- Prepared and filed confidential admission records and documents.
- Assisted families with check-in and discharge paperwork, enhancing their overall admission experience.
Administrative Clerk
Blue Seal Petroleum
Dewitt, AR
2010.03 - 2016.08
- Processed Blue Seal Petroleum invoices, purchase orders, and vendor records.
- Prepared and processed invoices, reports, memos, and correspondence.
- Answered phone calls, routed inquiries to appropriate colleagues, and ensured timely message delivery.
- Managed daily office operations by coordinating appointment scheduling and handling incoming calls efficiently.
- Delivered strong customer service through direct communication with clients and team members.
- Filed customer account and billing documents in Blue Seal Petroleum systems.
- Coordinated schedule changes with dispatch and field operations staff.
- Entered data into spreadsheets and petroleum record databases.
- Ensured office operations ran smoothly by procuring essential supplies. and equipment as needed.
- Resolved customer complaints with effective communication and follow-up to ensure satisfaction.
- Used office tools and equipment to copy and distribute forms, reports, and correspondence.
- Collected and entered payment data into the system with accuracy and confidentiality.
- Provided administrative support to the executive team.
- Provided training and orientation for new staff on office procedures and policies.
- Supported project teams with administrative tasks related to project work.
- Organized and maintained filing systems with accuracy and confidentiality.
- Handled daily office operations and administrative support tasks efficiently.
- Handled daily office operations and administrative support tasks efficiently.
Administrative Assistant
Duckwall Alco
Dewitt, AR
2008.05 - 2016.03
- Assisted managers with daily administrative tasks, facilitating efficient operations at Duckwall Alco.
- Supported executive team with meeting scheduling and calendar management.
- Drafted letters, memos, reports, emails, presentations, and other correspondence for management staff.
- Maintained filing systems for physical and electronic documents, supporting record accuracy and confidentiality.
- Responded to phone calls and emails with accurate information for effective business correspondence.
- Answered calls and routed messages to Duckwall Alco department.
- Directed customer inquiries to appropriate department personnel.
- Responded to customer questions about company products and services.
- Coordinated mailings by sorting mail and preparing packages for courier or postal delivery.
Administrative Assistant
Adams Fertilizer Equipment
Dewitt, AR
2003.02 - 2007.06
- Managed phone calls and email correspondence to facilitate effective business communication.
- Welcomed visitors professionally, answered questions, and directed each person to proper personnel.
- Scheduled appointments between clients, customers, and internal staff.
- Responded to vendor and customer inquiries by phone and email.
- Answered incoming calls and routed callers to the proper department or employee.
- Supported general administrative tasks for office operations.
- Provided administrative support to the executive team.
- Maintained physical and digital filing systems to keep records accurate and confidential.
- Maintained filing systems for confidential documents and records.
- Drafted letters, memos, reports, emails, and presentations for management staff.
- Proofread emails and documentation to remove typos and improve clarity.
- Processed invoices for payment using accounting software—ensuring timely transactions.
- Reviewed delivery paperwork for accuracy and missing information.
- Routed customer inquiries to proper department personnel.
- Responded to customer questions about company products and services.
- Updated customer contact details in database systems.
- Prepared mailings by sorting mail and packaging items for courier or postal delivery.
- Monitored inventory levels of office supplies. and checked stock levels.
- Greeted and signed in visitors to support front office operations.
- Prepared and processed documents such as invoices, reports, memos, and correspondence.
Education
High School Diploma -
DeWitt High School
DeWitt, AR1983-05
Skills
- Patient registration
- EHR data entry
- Admission paperwork
- Insurance verification
- Patient scheduling
- Insurance claims processing
- Patient intake optimization
- Records management
- Records maintenance
- Confidentiality adherence
- HIPAA compliance
- Medical admissions processes
- Patient consent verification
- Data accuracy
- Data entry accuracy
- Data management
- Data organization
- Follow-up skills
- Calendar coordination
- Scheduling coordination
- Administrative support
- Office equipment handling
- Microsoft Office proficiency
- Task management
- Time management
- Attention to detail
- Accuracy focus
- Written communication
- Problem solving
- Team collaboration
- Interdepartmental collaboration
- Patient care focus
- Patient support services
- Clinical environment knowledge
- Insurance knowledge
- Record keeping
- Task management
- Administrative support
- Data accuracy
- Insurance knowledge
- Data entry accuracy
Timeline
Admisions Clerk
DeWitt Hospital and Nursing Home
2016.08 - 2017.08
Administrative Clerk
Blue Seal Petroleum
2010.03 - 2016.08
Administrative Assistant
Duckwall Alco
2008.05 - 2016.03
Administrative Assistant
Adams Fertilizer Equipment
2003.02 - 2007.06
High School Diploma -
DeWitt High School