Emily Phillips
Jefferson City,TN
Summary
Patient-focused ER Technician, Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ER Technician
Jefferson Memorial Hospital
03.2023 - Current
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Improved patient satisfaction by providing compassionate and efficient care in a fast-paced emergency department setting.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Liaised between nurses, physicians, patients and visitors.
- Disinfected tools, equipment and surfaces between patients.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Enhanced patient comfort by attentively monitoring and addressing individual needs during hospital stays.
- Answered multi-line telephone system, provided information and directed calls.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Enlisted Soldier
US Army
08.2022 - 02.2023
- Secured and protected military property, assets, and personnel.
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Upheld code of conduct and maintained professionalism in stressful situations.
Store Associate
Marshalls
01.2021 - 06.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.2022
Skills
- Diagnostic Testing
- Infection Control
- Team Collaboration
- Empathy and Compassion
- Emergency Response
- Critical Thinking
- Vital Signs Monitoring
- Patient Transport
- Patient Registration
- Wound Care
- CPR
- Phlebotomy Procedures
- 12-Lead EKG Monitoring
- Sanitizing Procedures
- Direct Patient Care
- Orthopedic Splinting
- Active Listening
- Stress Management
- Complex Problem-Solving
- Compassionate Communication
- Medical Terminology
- Professionalism
- Attention to Detail
- Basic Life Support
- Organizational Skills
- CPR Certification
- Preparing Charts
- Reception Management
- Arranging Transportation
- Retrieving Medical Records
- Multi-Line Phone System
- Document Management
- HIPAA Compliance
- Military Discipline
- Conflict Resolution
Certification
- BLS Certified, American Red Cross - 3/24/23-3/31/25
Timeline
ER Technician
Jefferson Memorial Hospital
03.2023 - Current
Enlisted Soldier
US Army
08.2022 - 02.2023
Store Associate
Marshalls
01.2021 - 06.2021
High School Diploma -
Penn Foster Career School
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