Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EMILY PONTANILLA

North Las Vegas,NV

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Personal Assistant

Private Client
Los Angeles, CA
02.2022 - 06.2023
  • Managed daily schedules and appointments for private client efficiently
  • Maintained confidential files and documents, ensuring privacy and security
  • Answered incoming calls and emails promptly while managing the client's schedule accordingly
  • Prepared documents such as reports, presentations, agendas, and correspondence.

Assistant Store Manager

Library LA
Los Angeles, CA
07.2020 - 01.2022
  • Partnered with and assisted the shop manager in completing operational tasks such as creating schedules, hiring, training new team members, and managing inventory
  • Recruited, hired and developed people to drive a culture of high performance and engagement
  • Was accountable for team performance through teaching, coaching and providing meaningful feedback
  • Provided clear and direct communication of expectations and gave feedback to the team in order to unlock personal and business results
  • Strength in driving metrics to deliver results that met or exceeded business goals

Dual Shop Sales Supervisor

Herve Leger/BCBGMaxAzria
Los Angeles, CA
11.2019 - 07.2020
  • Aided the shop manager in completing operational tasks such as creating schedules, hiring, training new team members, and managing inventory
  • Tracked total shop KPI’s as well as monitored individual sales associate performance
  • Assisted shop manager in coaching and guiding the sales team while prioritizing selling

Sales Supervisor

The Collected Group
Los Angeles, CA
06.2019 - 11.2019
  • Ensured exceptional customer service at all times by being an effective leader on the sales floor
  • Focused on the customer experience, developed customer loyalty, and cultivated repeat business
  • Drove results through prioritizing selling while keeping associates focused

Sales Associate

The Collected Group
Los Angeles, CA
11.2018 - 06.2019
  • Was responsible for ensuring an exemplary customer experience
  • Achieved individual sales goals and contributed to the overall store success
  • Maintained relationships with existing clientele while also focusing on developing new customer relationships

Sales Associate

BCBGMaxAzria
Los Angeles, CA
03.2018 - 11.2018
  • Drove sales and provided excellent customer service
  • Actively engaged with customers by identifying needs, relaying product information, and providing prompt assistance
  • Actively participated in merchandising projects (i.e., daily stock maintenance, floor changeovers, product transfers, etc.)

Education

Bachelor of Science - Cybersecurity

California State University, San Marcos
San Marcos, CA
05-2027

Associate of Science - Cybersecurity

Palomar College
San Marcos, CA
05-2025

Skills

  • Communication skills
  • Interpersonal skills
  • Project management
  • Cybersecurity frameworks
  • Networks
  • Risk assessment
  • Security training
  • Access control
  • Log analysis
  • Linux Systems
  • Python
  • Tableau

Certification

  • Security+

Timeline

Personal Assistant

Private Client
02.2022 - 06.2023

Assistant Store Manager

Library LA
07.2020 - 01.2022

Dual Shop Sales Supervisor

Herve Leger/BCBGMaxAzria
11.2019 - 07.2020

Sales Supervisor

The Collected Group
06.2019 - 11.2019

Sales Associate

The Collected Group
11.2018 - 06.2019

Sales Associate

BCBGMaxAzria
03.2018 - 11.2018

Bachelor of Science - Cybersecurity

California State University, San Marcos

Associate of Science - Cybersecurity

Palomar College

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