Summary

Overview

Work History

Education

Skills

Timeline

Emily Poulin

SHELTON,WA

Summary

Dedicated and energetic barista with a strong background in customer service and exceptional communication skills. Skilled in crafting high-quality coffee beverages and maintaining a clean, organized workspace. Known for providing a warm and welcoming environment while efficiently handling customer inquiries and managing multiple tasks in a fast-paced setting. Additionally, I have experience as a tutor and executive secretary, showcasing my ability to adapt, mentor, and work collaboratively within diverse teams. Passionate about creating memorable experiences for customers and committed to upholding the highest standards of quality and service.

Overview

years of professional experience

Work History

Skokomish executive secretary

Skokomish Tribal Nation

Shelton

10.2024 - 03.2026

Managed scheduling and logistics for executive meetings and events.
Coordinated communication between tribal leadership and community members.
Maintained comprehensive filing system for sensitive documents and records.
Prepared meeting agendas and took detailed minutes for follow-up actions.
Assisted in project planning by organizing resources and timelines.

Middle School Tutor

Skokomish tribe

Shelton, Washington

01.2023 - 10.2024

Developed individualized lesson plans tailored to student needs and learning styles.
Facilitated engaging tutoring sessions in core subjects like math and reading.
Collaborated with teachers to align tutoring strategies with classroom objectives.

Barista

Hood Sport Coffee Company

Hoodsport, Washington

05.2021 - 10.2023

Prepared espresso drinks and specialty beverages to customer specifications.
Maintained cleanliness and organization of the coffee preparation area.
Provided excellent customer service by answering questions about menu items,

Education

Shelton High School

Shelton, WA

Skills

1 Customer Service Skills:

- Exceptional communication and interpersonal skills

- Ability to handle customer inquiries and resolve issues promptly

- Friendly and approachable demeanor

2 Barista Skills:

- Proficient in preparing a variety of coffee beverages and maintaining equipment

- Knowledgeable about coffee varieties and brewing techniques

- Ability to work in a fast-paced environment and manage multiple tasks

3 Cleanliness and Organization:

- Strong commitment to maintaining a clean and organized workspace

- Attention to detail in adhering to health and safety standards

- Efficient in inventory management and supplies organization

4 Tutoring Skills:

- Ability to convey complex concepts in an understandable manner

- Patient and encouraging approach to student learning

- Strong organizational skills in lesson planning and progress tracking

5 Administrative Skills:

- Experience in managing schedules and coordinating meetings

- Proficiency in office software applications (eg, Microsoft Office, Google Workspace)

- Effective time management and multitasking abilities

6 Leadership and Teamwork:

- Experience working collaboratively within a team

- Ability to train and mentor new staff members

- Demonstrated leadership in various roles, including as an executive secretary