Summary
Overview
Work History
Education
Skills
Additional Strengths
Timeline
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Emily Prause

Grayling,MI

Summary

Enthusiastic and detail-oriented pharmacy tech in training seeking a Pharmacy Intern position at Walgreens. Bringing completed pharmacy technician coursework, strong customer service skills, and nearly 10 years of caregiving and household management. Currently working to reinstate my PTCB certification, and eager to learn Walgreens' pharmacy workflow, while providing exceptional patient care.

Overview

2026
2026
years of professional experience

Work History

Stay-at-Home Parent

Full-Time Caregiver
12.2015 - Current
  • Managed scheduling, budgeting, and daily routines for the household.
  • Homeschooled child, requiring organization, communication, and attention to detail.
  • Coordinated medical visits, pharmacy pickups, and insurance communication.
  • Maintained detailed health and educational records.
  • Developed patience, empathy, and strong problem-solving skills.

Customer Support Representative (Remote)

SimplrFlex
2021 - 2021
  • Assisted customers via email and chat with product and service inquiries.
  • Resolved issues efficiently and professionally, maintaining high customer satisfaction.
  • Developed strong multitasking skills, problem-solving skills, and communication skills while working independently

Education

Certification - Pharmacy Technician With Medical Administration

Clemson University
Clemson, SC
02-2019

High School Diploma -

Petoskey High School
Petoskey, MI
01-2013

Skills

  • Knowledge of basic pharmacy workflow and medication safety
  • Strong attention to detail and accuracy
  • Excellent communication with patients and healthcare providers
  • Customer service experience through professional work and caregiving
  • Familiarity with prescription terminology and pharmacy law (from training)
  • Efficient multitasking in fast-paced environments
  • Quick learner with the ability to follow strict procedures
  • Basic computer and data entry skills

Additional Strengths

  • Friendly, professional, patient-centered demeanor
  • Dependable, punctual, and open to flexible scheduling
  • Comfortable working on a team
  • Motivated to grow long-term within a Walgreens pharmacy

Timeline

Stay-at-Home Parent

Full-Time Caregiver
12.2015 - Current

Customer Support Representative (Remote)

SimplrFlex
2021 - 2021

Certification - Pharmacy Technician With Medical Administration

Clemson University

High School Diploma -

Petoskey High School
Emily Prause