Emily Putney
Summary
Offering excellent interpersonal skills and natural ability to connect with people, eager to learn and grow in fast-paced environment. Brings solid understanding of importance of customer satisfaction and ability to handle transactions accurately and efficiently. Ready to use and develop communication and multitasking skills in any role.
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Gondolier
01.2023 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Lincoln Memorial University
Harrogate, TN05-2024
Skills
- Cleanliness
- Table Setting
- Order Taking
- Handling Complaints
- Strong Work Ethic
- Professional Appearance
- Cash Handling
- Guest Engagement
- Service prioritization
Timeline
Waitress Trainee
Gondolier
01.2023 - Current
High School Diploma -
Lincoln Memorial University
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