Emily Quinn

Perform a ground school course to provide knowledge of equipment used for free fall, physics behind canopy flight, addressing body flights and giving the understanding of emergency procedures regarding the actions they are taking. Once the ground school course is finished, the free fall and canopy flights happen based on the skills needed per category. The student performance is boosted by providing individualized support and targeted feedback.

Provide video for the general public taking their first skydive with a certified instructor.

Another area of videography that takes place is being an outside videographer for skydiving teams that are in competition, to be able to provide the footage for judges.

I have provided footage in the past for media attention to veteran's who have become involved in skydiving as well as NBA athletes who have attempted record attempts.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentist's evaluations.

• Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
• Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
• Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.

• Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
• Boosted client retention with superior communication skills, providing a welcoming atmosphere and addressing concerns in a timely manner.
• Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
• Collaborated effectively with team members to ensure seamless coordination of client appointments and overall salon operations.