Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Radillo

La Habra,CA

Summary

Biology student at Cal Poly Pomona with expertise in problem-solving, time management, and communication. Recognized for organizational skills and ability to learn quickly in fast-paced settings. Committed to delivering excellent service and fostering team collaboration. Equipped to harness a strong work ethic and responsiveness in service-driven environments

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Nordstrom
Brea, USA
06.2025 - 09.2025
  • Processed transactions efficiently, ensuring smooth customer experiences.
  • Assisted customers in selecting products tailored to their specific needs.
  • Resolved customer complaints promptly and professionally to enhance satisfaction.
  • Calculated pricing, applied discounts, and collected payments for accurate transaction handling.

Seasonal Associate

Costco Wholesale
La Habra, USA
09.2024 - 01.2025
  • Facilitated high-volume member interactions, enhancing satisfaction and loyalty.
  • Managed account services and promotional events, ensuring high-quality member experiences.
  • Developed and executed strategies to capitalize on emerging opportunities.
  • Promoted to Membership Services and Cit. Visa roles for excellence in customer service and adaptability.

Hostess

Craft By Smoke and Fire
Anaheim, USA
05.2024 - 09.2024
  • Greeted guests warmly and coordinated seating arrangements to optimize guest flow.
  • Coordinated reservations and seating for high-volume events to enhance guest experience.
  • Promoted food and beverage offerings during large events to enhance guest satisfaction.
  • Assisted in training new staff on customer service protocols to ensure consistency.
  • Maintained cleanliness and organization of front entrance and waiting area.

Education

Bachelor of Science - Biology

California State Polytechnic University, Pomona
Pomona, CA
05-2028

Skills

  • Microsoft Office Suite and Google Workspace
  • Customer service
  • Organizational skills
  • Adaptability
  • Time management
  • Multitasking
  • Relationship building

Languages

Spanish
Professional

Timeline

Retail Sales Associate

Nordstrom
06.2025 - 09.2025

Seasonal Associate

Costco Wholesale
09.2024 - 01.2025

Hostess

Craft By Smoke and Fire
05.2024 - 09.2024

Bachelor of Science - Biology

California State Polytechnic University, Pomona
Emily Radillo